LogicGate - Implementations Services Manager
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Requirements
• The Hustle Factor: Proven experience being scrappy and proactive in a fast-paced environment. You have a track record of taking risks, handling "hard things," and driving results with minimal oversight. • The Hustle Factor: • scrappy and proactive • Experience: 4+ years in software implementations, consulting, or project management, ideally within a high-growth SaaS organization or consulting firm. • GRC Expertise: 2+ years of experience in the GRC industry or related fields. • GRC Expertise: • AI-First Mindset: A strong interest in AI and a desire to ask “Can AI help with this?” for every task. Proficiency with generative AI tools (e.g., Gemini, Claude, ChatGPT) is highly preferred. • AI-First Mindset: • “Can AI help with this?” • Strategic Breadth: Ability to manage multiple large projects simultaneously while working effectively with executive-level stakeholders. • Strategic Breadth: • executive-level stakeholders • Bias for Action: You are a "doer" who thrives on achieving the "unachievable" and is motivated by a high performing culture. • Bias for Action: • a high performing culture • Technical Aptitude: Advanced technical knowledge in Excel or similar products; ability to quickly master "no-code" configuration platforms. • Technical Aptitude: • The anticipated on-target earnings range for the role is $95,000 - $115,000 per year + equity + benefits. Actual salaries may vary and will be based on factors, such as the candidate's qualifications, skills, competencies, and proficiency for the role. • $95,000 - $115,000 • Hybrid WorkplaceOur hybrid workplace allows for flexibility aligned to role responsibilities and exceptional customer delivery. Location requirements for this role can be found above.Total RewardsWe are proud to offer a variety of competitive, inclusive, and comprehensive total rewards that are designed to support the unique needs of our employees both inside and outside of the workplace.In addition to offering competitive salary and variable compensation plans, equity options, and flexible health and wellness benefits, we are proud to offer generous PTO, Annual Company Holidays, Health Days, and Summer Fridays.Employees' growth and development are supported throughout their career journey through informal and formal programs and activities, including access to LinkedIn Learning, regular People Leader training, and our internal Mentorship Program.Our CultureAt LogicGate, our culture and employee experience are grounded in our core values of Be as One, Do the Right Thing, Embrace Curiosity, Own It, Empower Customers, and Raise the Bar, which guide how we show up - for each other, our customers, and all we interact with.We believe that the strongest teams are made up of individuals who bring their different identities, experiences, and perspectives to the table. We are committed to fostering an inclusive work environment where all employees’ differences are celebrated and everyone is encouraged to bring their authentic selves to work.We encourage everyone to join one of our Employee Resource Groups (AAPI @ LogicGate, Pride at LogicGate, and Women in LogicGate) to participate in and contribute to conversations that foster an inclusive culture.LogicGate also believes strongly in giving back to the communities in which we live and work. To enable our teams to give back, we offer paid volunteer hours and company-wide charitable activities supporting a variety of organizations and causes.We are proud to have been recognized as a top workplace by Built In, Crain’s Chicago Business, the Chicago Tribune, and more. Visit our website to learn about our latest recognition.Learn more about our culture here.Excited about LogicGate but not familiar with GRC? • Hybrid Workplace
Responsibilities
• Own the Journey: Drive new customer onboardings and expansion implementations end-to-end within a Pod-based structure, collaborating with Engagement Managers and Pod Leaders to ensure project health. • Own the Journey: • Pod-based structure • Leverage AI Innovation: Use LogicGate’s AI-driven assistant, Config Newton to automate point-and-click work, freeing your time for high-value creative solution design. • Leverage AI Innovation: • Config Newton • Strategic Problem Solving: Move beyond reacting to symptoms; proactively solve upstream business problems to prevent churn and improve the end-user experience. • Strategic Problem Solving: • Compress Timelines: Prove that the impossible is achievable by contributing to our goal of reducing implementation timelines through efficiency and AI. • Compress Timelines: • reducing implementation timelines • Consultative Advisory: Act as a trusted advisor, using exceptional listening and curiosity to understand business problems rather than just technical requirements. • Consultative Advisory: • exceptional listening • Effective Application Design: Design and build "sticky" Risk Cloud applications that drive long-term adoption and reduce technical debt. • Effective Application Design: • Collaborate for the "How": Maintain a bias for action by saying “yes” to challenges and then leveraging your Pod to figure out the best execution strategy. • Collaborate for the "How": • bias for action
Benefits
• Our Culture • Excited about LogicGate but not familiar with GRC? • GRC stands for Governance, Risk, and Compliance • GRC professionals help their companies manage uncertainty, act with integrity, and stay on the right side of the law. • The GRC market is rapidly expanding with continuous growth opportunities. The current market size was valued at $50.5 billion in 2024 and is projected to reach $104.5 billion by 2031.
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