ironcladhq - Enterprise Architect
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Responsibilities
• Engage with prospective customers to understand their overall goals and advise on solutions involving the Ironclad platform and their enterprise systems that deliver value. • Advise Ironclad, customer and partner implementation teams on high-value architecture practices, either as a billable resource or as a strategic investment in customer success. • Engage with customers in a variety of modes, including ad hoc collaborative sessions, structured workshops, and as part of a deployment project team. • Develop and nurture long-term advisory relationships with our larger customers and partners, from the executive stakeholder level downwards, to ensure long-term value of Ironclad-based architectures within their business contexts. • Develop on-the-ground intelligence for the Ironclad product team on business and technical drivers that should influence our product roadmap. • Share your expertise through various Ironclad content channels, providing guidance on solution patterns for common system/process/business contexts. • What We Look For: • B.S. Computer Science, Software Engineering, Management Information Systems or equivalent • 8+ years experience in either software, system, or enterprise architecture. • Deep understanding and direct experience with cloud architecture and modern platform concepts including SaaS, PaaS, cross-cloud data and process integration, multi-tenancy, etc. • Knowledge of enterprise systems that intersect with digital contracting processes, such as the examples below: • CRMs (e.g., Salesforce, Microsoft Dynamics CRM, Hubspot, etc.)Procurement and ERP systems (e.g., Coupa, Oracle Fusion, SAP, Workday, etc.)ITSM systems (ServiceNow, Jira, etc.)Security/Trust/Risk systems (e.g., OneTrust, ProcessUnity, etc.)Data visualization systems (e.g., Tableau, Power BI, Looker, etc.)IdPs (e.g., Okta, Azure AD, OneLogin, etc.) • Knowledge of enterprise business processes (e.g., procure-to-pay, quote-to-cash, etc.) that intersect with digital contracting processes. • Solid understanding of enterprise application integration technologies (e.g., event-based integration, RESTful concepts, middleware approaches, etc.) • Experience with tools and techniques for enabling analytics, data-based insights, artificial intelligence. • Experience with common enterprise architecture principles such as persona-based journeys, process orchestration, master data management, etc. • Good understanding of security processes, regulations, standards & challenges involved in cloud or hybrid applications • Articulate, consultative and pragmatic approach with mature written and verbal communication skills • Comfortable with AI/LLM configuration, prompt design, and evaluation, and related tools (i.e. Claude Code) • US Full-Time Employee Benefits at Ironclad: • 100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available • Market-leading leave policies, including gender-neutral parental leave and compassionate leave • Family forming support through Maven for you and your partner • Paid time off - take the time you need, when you need it • Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use • Mental health support through Modern Health, including therapy, coaching, and digital tools • Pre-tax commuter benefits (US Employees) • 401(k) plan with Fidelity with employer match (US Employees) • Regular team events to connect, recharge, and have fun
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