Shopmonkey - Senior Product Manager
Upload My Resume
Drop here or click to browse · Tap to choose · PDF, DOCX, DOC, RTF, TXT
Requirements
• 6+ years of successful product management experience leading complex software products with cross-functional teams • Proven track record of shipping SaaS products from concept to launch in a fast-paced, startup setting • Excellent leadership and collaboration skills to build trust, bridge gaps between teams, and influence without authority • Tenacity and ample leadership experience enabling you to lead, influence and organize complex, core feature projects • Exceptional verbal, written, and presentation communication skills with experience engaging senior leadership and customers • Data-driven mindset with the ability to balance qualitative insights and quantitative metrics • Familiarity with modern product and project management tools (e.g., Linear, Productboard, Wrike) • Hungry, fast-learner mindset with a bias towards action. • Ability to travel periodically for customer visits, events, and workshops • Bonus: Experience in the automotive space or in mobile app development • In the United States the range is typically $140,000 to $160,000 with bonus + equity + benefits. The range provided is Shopmonkey’s reasonable estimate of the base compensation for this role. The actual amount will be based on job-related and non-discriminatory factors such as location, experience, training, skills, and abilities. Consult with your Recruiter during the initial call to determine a more targeted range based on these job-related factors. In addition to this base compensation company stock options and benefits as outlined below are included.
Responsibilities
• You’ll define and evangelize product needs for our core customers, representing Product in customer engagements and partnering closely with customer-facing teams to deliver maximum value. Your ability to communicate prioritization decisions, technical nuances, and the voice of the customer will impact thousands of auto shops across North America. • This is a unique role that requires an organized, impact-oriented, and customer- and product-focused individual who is comfortable with ambiguity, takes initiative, and builds strong, collaborative relationships across teams and with customers. • Define Product Strategy: Define and champion the strategic direction, product vision, and roadmap for your squad, aligning with overall company goals and objectives. Stay attuned to industry trends, competitive dynamics, and emerging technologies that influence our space. • Define Product Strategy: • Drive Execution: Lead feature scoping, prioritization, and trade-off discussions — knowing when to say no to achieve the best outcomes. Translate vision into clear product requirements and user stories, managing the backlog to ensure maximum impact and alignment with company goals. • Drive Execution: • Lead Cross-Functional Teams: lead, inspire, and collaborate with engineering, design, marketing, and customer-facing teams to ensure successful launches, adoption, and measurable outcomes. Work with leadership to connect strategic plans to actionable, prioritized initiatives with clear metrics and timelines. • Lead Cross-Functional Teams: • Collaborate Across Squads: Collaborate closely with other squad leads and stakeholders to coordinate efforts, resolve dependencies, and optimize resource allocation. • Collaborate Across Squads • Champion the Customer: Conduct research, analyze data, and synthesize insights to deeply understand the needs of our diverse customers — from small independent shops to multi-location enterprises. Use these customer insights and data analytics to guide decisions. • Champion the Customer: • Own the Full Lifecycle: Oversee the end-to-end product lifecycle — from ideation and validation through launch, iteration, and optimization. Measure success using product metrics such as adoption, engagement, and customer satisfaction, and use these to guide continuous improvement. • Own the Full Lifecycle:
Benefits
• Shopmonkey has become an amazing environment where employees feel that they are valued as people, and not just worker bees. To ensure that our team thrives, we invest in the following perks (benefits below are mainly for U.S. based, full-time employees). Other benefits vary upon location outside of the United States, and employment status: • benefits below are mainly for U.S. based, full-time employees). • 💪🏼 Health & Wellness • Medical, dental, vision, and life insurance benefits available the 1st of the month following hire date • Short term and long term disability • Employee assistance program • Reimbursement for a personal health and wellness membership • Generous parental leave • 401(k) available upon hire • ✈️ Time Off • ✈️ Time Off • 11 paid holidays • Flexible time off - take the time off you need! • 🥰 Giving Back • 🥰 Giving Back • Matching donations for approved charitable organizations • Group volunteer efforts • Check out our founder’s story, life page, or hear from real employees about what it’s like to work at Shopmonkey. • The U.S. is the second largest passenger vehicle market with more than 260 million registered passenger vehicles, and the global car repair market is estimated to be worth more than $500B. Shopmonkey aims to change the status quo and enable auto shops to become more efficient and give their customers a more delightful experience. • Shopmonkey is the leading auto-repair shop software company; it is a cloud-based solution that helps auto-repair shops consolidate tools, save time, and streamline their entire operation onto a simple, easy-to-use platform. • Headquartered in Silicon Valley and trusted by more than 3,500+ auto shops across the U.S. and Canada, Shopmonkey aims to change the status quo of the car repair market, estimated to be worth more than $500B. • In 2021 Shopmonkey raised a $75 million Series C, supported by top-tier Silicon Valley venture capital firms Bessemer Venture Partners, Index Ventures, Headline, I2BF, and ICONIQ Growth. • In 2022, Shopmonkey was named #4 on Forbes' annual ranking of America's Best Startup Employers list (and #1 in Business Products & Software Services). Shopmonkey was once again named as one of America's Best Startup Employers by Forbes in 2023, 2024, and 2026! • Shopmonkey was once again named as one of America's Best Startup Employers by Forbes in 2023, 2024, and 2026! • Shopmonkey is committed to building a diverse and inclusive team. We are looking for team members from all backgrounds that are committed to the Shopmonkey mission.
Similar Jobs
No credit card. Takes 10 seconds.