hive-autonomy - Deployment Manager
Requirements
• Strong experience delivering complex projects in industrial, field or customer environments. • Proven end-to-end ownership of deployments, implementations, commissioning or operational projects. • Excellent planning, coordination and execution skills. • Comfortable coordinating technical teams and non-technical customer stakeholders. • Strong customer-facing communication and stakeholder management. • Hands-on mentality and ability to operate effectively when priorities change quickly. • Strong safety mindset. • Willingness to travel extensively across the UK. • Professional fluency in English and authorization to work in the UK. • STRONGLY PREFERRED • Experience from industrial automation, robotics, autonomous systems, heavy equipment, material handling, warehousing, logistics, mining, construction, manufacturing, field engineering or field service. • Experience working directly with industrial equipment or operational technology. • WHAT SUCCESS LOOKS LIKE • Hive's first UK customer deployments are delivered safely and successfully. • Customers have clear ownership and confidence in Hive's execution. • Deployment risks and dependencies are identified early and actively managed. • Operations receives a stable, documented and operationally ready service at handover. • Hive develops a repeatable UK deployment methodology that improves with every customer.
Responsibilities
• OWN CUSTOMER DEPLOYMENTS END-TO-END • Own UK customer projects from delivery kickoff through successful operational handover. • Build and maintain the integrated deployment plan across people, machines, hardware, software, logistics, site readiness, safety and customer dependencies. • Establish clear milestones, owners, dependencies and acceptance criteria. • Drive execution and escalate risks before they become delivery problems. • Ensure deployments are delivered safely, on time and to the expected quality. • LEAD SITE READINESS AND DEPLOYMENT • Work directly with customers to prepare sites for deployment and go-live. • Coordinate infrastructure, connectivity, machines, operating areas, safety requirements and operational procedures. • Lead on-site deployment activities together with Hive Engineering and Operations. • Coordinate installation, commissioning, testing, validation and acceptance activities. • BE THE CUSTOMER'S DELIVERY OWNER • Act as the primary delivery counterpart for the customer. • Maintain clear communication on progress, risks, decisions and dependencies. • Coordinate customer stakeholders across operations, engineering, IT, HSE and management. • Build trust through strong execution, ownership and transparency. • COORDINATE CROSS-FUNCTIONAL EXECUTION • Work closely with Engineering, Product, QA and Operations. • Translate customer and site requirements into clear internal actions. • Coordinate technical resources during deployment and drive issues to resolution. • Balance customer urgency with safety, quality and technical readiness. • BUILD THE UK DEPLOYMENT PLAYBOOK • Develop repeatable deployment processes, templates and checklists. • Capture lessons learned and continuously improve how Hive deploys. • Help define the local capabilities, suppliers, facilities and resources required as the UK business scales.
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