Sharebite - Senior Rev Ops / Salesforce Product Owner
Requirements
• Bachelor’s degree or equivalent professional experience • Certified Salesforce Administrator (or actively pursuing) • 4+ years of hands-on Salesforce administration experience (SFDC) • Strong working knowledge of Salesforce configuration, security, and data model • Experience working with ticketing systems and project management tools • Understanding of Salesforce sharing and security (roles, profiles, permissions, OWD, sharing rules) • Experience implementing Salesforce configuration changes including (but not limited to): Workflow, Process Builder, fields, page layouts, record types, custom settings, dashboards, with a focus on flows, improving UX, reporting, and tracking revenue KPI's • Experience supporting Salesforce integrations and working with adjacent systems • Experience writing release notes & training guides for the team • Strong interest in developing data and AI skills to improve data quality, reporting, and operational insights.
Responsibilities
• Track KPI's of the Growth Team (i.e. quota attainment, pipeline coverage, etc.) • Analyze data and work with leadership to improve processes and increase ROI • Own the ongoing administration, upkeep, and optimization of Salesforce • Partner with business stakeholders to gather requirements and propose scalable solutions • Manage user access, licenses, roles, permissions, and security settings • Maintain ticketing workflows, prioritize requests, and help plan the Salesforce roadmap • Enforce data hygiene standards and perform regular quality checks • Configure and maintain Salesforce features including fields, page layouts, record types, automations, dashboards, and reports • Support internal projects in collaboration with other business teams and leadership • Provide end-user support, training, and documentation to improve adoption and satisfaction • Monitor and maintain the health of Salesforce integrations, partner with engineering and other teams on integration-related projects across connected systems, and develop a working understanding of AI and data tools to enrich, consolidate, and improve data quality for reporting and analysis.
Benefits
• Equity options mentioned as part of the role's benefits package. • Paid Time Off (PTO) is a benefit provided to employees. • Insurance coverage for employees may be included, but it is not specifically stated in this posting. • Perks are offered through Sharebite’s platform which allows meal ordering from any restaurant and donation of excess food to local charities like City Harvest and Feeding America; however, these perks extend beyond the typical compensation package benefits listed above. • Remote work options may be available as it is a varied business facing role that likely requires flexibility in working arrangements but this too isn't explicitly stated within the job posting provided.
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