Careem - Program Manager
Requirements
• 5+ years of experience as a Program Manager in a fast-paced engineering organisation • Bachelor's degree in Computer Science, Engineering, or a related field • Strong technical aptitude with the ability to understand distributed systems and architectural trade-offs • Background in fundamental engineering concepts including SSDLC, testing methodologies, API monitoring metrics, and SLAs • Proficiency with Agile delivery frameworks (Scrum, SAFe, or equivalent) • Experience managing programmes with significant third-party integration dependencies • Familiarity with programme management and analytics tooling (e.g. Jira, Confluence, dashboarding tools) • Operationally fluent with AI tools: for programme synthesis, risk stress-testing, and communication • Deep familiarity with the delivery complexity of programmes with significant external API and third-party integration dependencies — including SLA implications, incident ownership boundaries, and rollback constraints across organisational lines • Strong communication skills — able to distil complex information clearly for both technical and non-technical audiences • Demonstrated ability to work across multiple teams and manage cross-organisational stakeholders • Proven ability to operate with confidence in ambiguous, fast-moving environments with frequent priority shifts • Passionate problem solver who adapts their approach to evolving requirements and organisational contexts • What we’ll provide you • We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to: • Work and learn from great minds by joining a community of inspiring colleagues. • Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential. • Explore new opportunities to learn and grow every day. • Work remotely from any country in the world for 30 days a year with unlimited vacation days per year. • Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.
Responsibilities
• Work closely with engineers, product managers, designers, researchers, data analysts, commercial leaders, and operations teams to conceptualise cross-functional initiatives with layered dependencies and plan their execution • Organise and align multiple stakeholders — including third-party partners — to drive timely, accountable execution • Develop a solid understanding of the technical architecture to exercise sound judgment on risks, trade-offs, and cross-team dependencies • Drive progress transparency through structured communication of status, blockers, and upcoming milestones across all levels of the organisation • Lead incident coordination, post-mortems, and closure of action items to build systemic resilience over time • Own go-live orchestration for major launches — including rollout gates, rollback triggers, and cross-functional readiness sign-offs • Track and flag resourcing risks to support delivery pace and quality • Maintain the programme's source of truth: decision logs, dependency registers, and status documentation • Contribute to process improvement within the programme scope — identifying friction points and proposing better ways of working • Support and contribute to tools and dashboards that surface delivery health, pace, and quality for the Rides vertical • Embed AI tooling into core programme workflows — synthesizing meeting intelligence, surfacing dependency risks, and maintaining high-quality stakeholder comms at pace — and actively raise the team's capability to do the same
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