RegScale - Sales Engineering Operations Lead
Requirements
• Influence without authority. Has driven adoption of process across teams that do not report directly to them, including what they did when adoption failed. • Operational rigor: Has built standards and cadence from a blank page, and measures their own work. • Project leadership. Has run cross-functional project teams to a defined deliverable and date. • AI fluency and evangelism. Uses AI in their own workflow today and can teach others to. • Technical credibility. Not a software engineering role, but hands-on fluency with the SE team’s toolset along with enough depth to judge whether a POV outcome or artifact is sound. • High-growth software experience. Has operated inside a fast-scaling SaaS company • Dynamic presence. Builds relationships fast; comfortable being the person others bring problems to. • U.S. Citizenship required. Position is subject to background checks and unannounced drug testing.
Responsibilities
• Drive repeatability in the SE function through standardization of RFP and RFI response, proof-of-value engagements, and demo talk tracks and collateral • Own AI best practices and rollout throughout the SE organization. Establish the workflows, prompt libraries, and internal knowledge base (product docs, demo scripts, POV artifacts) that power the team’s AI usage and set the standard for what best-in-class AI adoption looks like. • Own first-line reporting, analytics, and insights for the SE function, in partnership with the Revenue Operations team, including deal velocity, win/loss analysis, capacity planning, and quarterly business review support. The goal is to turn performance into evidence the team and the business can take action upon. • Support and drive best practices for the transition between the pre-sales and post-sales functions, delivering a seamless customer experience from first demo through value realization. • Serve as the go-between with Product Management and Engineering by channeling field feedback into the roadmap for net-new capabilities and coordinating SE involvement in the software development and release processes • Help drive technical enablement for the SE team and partner ecosystem from onboarding to ongoing training tied to the product release cadence, and partner readiness as the ecosystem scales.
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