Pennylane SAS - Senior Product Manager AI

• You will own the experience through which customers: • Define what they want to build • Configure the relevant data, context, tools and actions • Test and iterate on their app, automation or agent • Deploy it within Pennylane • Monitor its usage and improve it over time • The foundations of an extensible AI product • You will work closely with the AI platform team to ensure that Studio Builder makes the underlying capabilities of Pennylane accessible and useful to customers. • This includes thinking deeply about how users interact with: • Context and memory • Agent loops and workflows • Guardrails and permissions • Reliability and observability • Deployment and iteration • A clear product outcome • You will define the metrics that matter and establish how we measure success. • Depending on the stage of the product, this may include: • Activation and adoption of Studio Builder • Number and quality of apps, automations or agents created • Successful deployment and repeated usage • Customer value generated through personalised workflows • Reliability, trust and user satisfaction • Expansion of Pennylane’s product capabilities through customer-built experiences • How you will contribute as a Product Manager • You will work in a highly collaborative environment with Engineering, Product Design, AI specialists and other Product Managers. • Lead continuous discovery with SMEs, accountants and internal users • Turn complex customer problems into clear product opportunities • Define the product vision, strategy, roadmap and OKRs • Explore and validate new ideas through prototypes, experiments and MVPs • Work closely with engineers and designers from problem discovery through implementation and iteration • Make AI concepts understandable and valuable for non-technical users • Build strong product narratives and communicate them clearly to customers, stakeholders and leadership • Balance long-term product ambition with pragmatic, incremental delivery • Collaborate with the teams building the shared AI platform, Studio Coworker and Autopilot • Develop strong product principles for building AI-powered experiences at Pennylane • Measure the impact of what you ship and use those learnings to guide future decisions • Influence without authority across a complex, fast-growing organisation • This is a hands-on product role. You will not only define what should be built — you will actively explore, prototype, test and help make the product tangible. • You will also have the opportunity to shape how Product at Pennylane approaches AI: how we build AI products, how we explain their value and how we create experiences that customers can trust. • What you can expect during your first months • Within one month • Within one month • You will learn about Pennylane, our customers, our product and our vision during onboarding • You will build a strong understanding of the accounting and financial workflows we support • You will familiarise yourself with our AI ecosystem, including the shared AI platform, Studio Coworker, Autopilot and Studio Builder • You will meet key stakeholders across Product, Engineering, Design and AI • You will speak with customers and internal users to understand the problems Studio Builder should solve • You will develop an initial view of the product opportunity and its main risks • Within three months • Within three months • You will have defined a clear view of the most important customer problems and use cases • You will have contributed to or shaped the Studio Builder product strategy • You will have identified the first key opportunities and product bets • You will have worked with Engineering and Design on initial prototypes or MVPs • You will have established the first product metrics and discovery routines • You will have started building strong relationships with the teams working on the wider AI ecosystem • Within six months • Within six months • You will be autonomous in defining and steering the Studio Builder roadmap • You will have shipped meaningful product improvements or a major product milestone • You will have created a strong understanding of what drives adoption, value and trust in the product • You will have established a clear and repeatable approach to building AI-powered product experiences • You will have influenced how other teams think about and use AI capabilities across Pennylane • And beyond • And beyond