Percona - Redis/Valkey Contributing Engineer
Requirements
• 4-5 years experience as a contributor to Valkey/Redis or related technologies • Developed high performance, distributed data-layer applications in C, Rust, or other systems programming languages • Fluent written and spoken English communication skills • Professional, customer service-oriented attitude • Strong work ethic and entrepreneurial approach • Ability to communicate clearly and professionally under pressure • Ability to work independently with minimal direction • Demonstrated ability to communicate with Management at Customers/Partners in an escalation ownership and management capacity • Prior technical support experience is a must have - including providing services to agreed SLA’s • What Will Make You Stand Out: • Familiarity with other open source databases such as MySQL, MongoDB, or PostgreSQL • Associated cloud-based/DBaaS technologies • Understanding of Kubernetes and other cloud native technologies • Software development experience and source-level familiarity with Redis/Valkey • <!--WEB-ONLY-->
Responsibilities
• Delivers professional services/consulting engagements for strategic or complex projects • Contribute to software in Valkey and related/supporting open source projects • Identify ways to enhance, improve, or add to customers use of Redis or Valkey • Actively seek collaboration between organizations to build mutually beneficial open source projects • Acts as a technical escalation point for Global Services - takes ownership of complex/escalated Support tickets and owns them through to resolution • Supports and assists in the continual improvement of Percona’s quality of Support/Service delivery by participating in ticket reviews/spot checks to identify opportunities for improvement related to newly introduced Redis/Valkey ecosystem software • Provides feedback and guidance on Percona’s Valkey - and broader, where appropriate - software product strategy - contributing to functional specifications for product enhancements, changes, or new software products as applicable • Follow the latest industry developments and stay up-to-date on corporate competitors • Identifies trendsetter ideas by researching industry and related events, publications, and announcements; tracking individual contributors and their accomplishments • Supporting the Percona Go To Market teams on strategic, Valkey related opportunities • Talking at strategically identified conferences throughout the year • Leads/Builds/Participates in a collaborative community of Redis/Valkey experts within Percona • As the Contributing Engineer, your hours will be flexible between America and European timezone as required
Apply in one click
Upload My Resume
Drop here or click to browse · Tap to choose · PDF, DOCX, DOC, RTF, TXT