Zscaler - Benefits Analyst - AMS
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Requirements
• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful. • You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution. • You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact. • You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust. • You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose. • Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain • Bachelor’s degree in Human Resources, Business Administration, Finance, or a related field • 5 years of experience in HR benefits administration with deep operational knowledge of benefits-related laws such as ERISA, ACA, COBRA, and HIPAA • 2 years of experience in a professional role requiring structured project management execution • Advanced proficiency in Microsoft Excel to audit complex datasets alongside hands-on experience navigating and managing modern HRIS platforms such as Workday, ADP, Oracle, or UKG • Experience leveraging generative AI tools or AI-driven analytics platforms to automate routine benefits inquiries, streamline reporting, or optimize data auditing workflows • Professional regional certification such as CEBS, CBP, PHR, or SHRM-CP • Direct experience managing self-funded health plans, LOA programs, or supporting a large, multi-national employer of 1,000+ employees with dedicated benefits exposure in US, Canada or LATAM countries • #LI-RL2 #LI-Remote • Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training. • The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits. • $122,500—$175,000 USD • At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. • Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: • Various health plans • Time off plans for vacation and sick time • Parental leave options • Retirement options • Education reimbursement • In-office perks, and more! • Learn more about Zscaler's hybrid working model and benefits here. • By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Responsibilities
• Manage the end-to-end enrollment, renewal, and annual Open Enrollment execution for benefit programs across the AMS region, ensuring seamless system testing and data accuracy with payroll and third-party vendors • Guarantee full regulatory compliance for all regional benefit plans, driving required filings, audits, and non-discrimination testing while aligning with ERISA, COBRA, HIPAA, FMLA, ACA, and international statutory requirements • Analyze plan utilization, benefits spend, and market trends to generate regular or ad-hoc reports for Finance and HR leadership that drive strategic plan design changes and cost-savings initiatives • Serve as the primary, high-accountability partner for benefit brokers, international insurance carriers, and third-party vendors to closely monitor performance and rapidly resolve operational escalations • Act as the regional subject matter expert to resolve complex employee inquiries and design clear, engaging communications for new hires, open enrollment, and ongoing benefits initiatives
Benefits
• $122,500—$175,000 USD • At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. • Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: • Various health plans • Time off plans for vacation and sick time • Parental leave options • Retirement options • Education reimbursement • Learn more about Zscaler's hybrid working model and benefits here. • By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
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