Grafana Labs - Senior Product Designer, Knowledge Graph | United Kingdom | Remote
Requirements
• Experience designing complex, data-dense interfaces with a focus on clarity • Ability to rapidly gain an understanding of a technical domain and associated customer needs and user workflows in order to design effective experiences within that domain • Domain knowledge or experience related to observability, cloud infrastructure, and/or database monitoring • Experience helping design teams, especially at engineering led companies, level up their practice, collaboration with partner functions, and user and organizational impact • When you apply, please: • Provide an example of an experience where decision-making in a complex area is made easy through a well-curated UI. Add a sentence or two about what you believe makes it effective.
Responsibilities
• Enabling customers to easily understand and explore how their systems connect to each other. Find clear, simple ways to show complex, constantly-changing information without overwhelming the user • Translate research and data to experiences that are easy to digest and break down complexity • Tailor the experience to different target audiences, covering multiple user perspectives • Work cross-functionally with peers and leaders in engineering, product management, technical writing, and GTM functions, as well as other members of the Product Design team • Prioritise for delivering impact while balancing business priorities, customer wishes and technical considerations • Document user needs and pain points, design directions, UX trade-offs, and detailed designs for specific features and enhancements • Execute research and contribute to quantitative and qualitative research initiatives with researchers, cross-functional collaborators, customers, and members of the Grafana user community • What Makes You a Great Fit: • 7+ years of relevant design experience working on B2B/enterprise software products, ideally designing tools and services for developers or other highly technical users • A portfolio of effective designs for complex products delivered in a fast-paced environment • Experience running qualitative research in complex fields, building empathy with users and humans, their needs and pain points even when you have very little in common with them • Ability to make design decisions that appropriately balance business goals, product priorities, customer feedback, research insights, and technical considerations • Ability to collaborate with cross-functional teams across multiple locations and time-zones to iteratively ship and evolve products while keeping the end design vision in mind • Attention to detail and willingness to learn about a complex, very technical product space • Experience working in a fully-remote, fast-paced environment where you are expected to share openly, default to transparency, and embrace your autonomy
Benefits
• 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. • 100% Remote, Global Culture - • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. • Scaling Organization • Transparent Communication – Expect open decision-making and regular company-wide updates. • Transparent Communication • Innovation-Driven – Autonomy and support to ship great work and try new things. • Innovation-Driven • Open Source Roots – Built on community-driven values that shape how we work. • Open Source Roots • Empowered Teams – High trust, low ego culture that values outcomes over optics. • Career Growth Pathways – Defined opportunities to grow and develop your career. • Career Growth Pathways • Approachable Leadership – Transparent execs who are involved, visible, and human. • Approachable Leadership • Passionate People – Join a team of smart, supportive folks who care deeply about what they do. • Passionate People • In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. • In-Person onboarding • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. • Balance is Key
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