endpointclinical - Project Manager
Requirements
• 2-4 years’ experience in a software Project Management role, with a proven ability to understand technical concepts and learn very quickly. • 2-4 years’ experience in the life science industry • Previous experience working in a fast-paced, entrepreneurial environment preferred. • Prior experience delivering voice (IVR) web (IWR) and mobile (IMR) platforms a big plus. • Familiarity using SQL a plus • Strong attention to detail and quality-focus • Strong customer service orientation • Excellent organizational and time management skills • Strong interpersonal skills with the ability to work effectively with a wide variety of professionals • Able to work on multiple assignments with moderate supervision • Endpoint Clinical does not accept unsolicited resumes from search firms or any other third parties. Any unsolicited resume sent to Endpoint Clinical will be considered Endpoint Clinical property, and Endpoint Clinical will not pay a fee should it hire the subject of any unsolicited resume. • #LI-MT #LI-Remote
Responsibilities
• Independently lead projects of moderate to high complexity. • Act as primary point of contact for clients, keeping them apprised of all project developments while maintaining stellar client satisfaction. • Build effective partnerships with other internal teams to move project through all phases of the development process. • Develop and maintain project schedule, identify, and track milestones and identify and manage cross-functional dependencies and risks. • Act as subject matter expert on client clinical study protocol. • Manage ongoing reporting of project health and profitability to internal and external stakeholders. • Conduct end-user training. • Manage issue resolution for studies in maintenance, including troubleshooting and root cause analysis, where necessary. • Bachelor's degree or equivalent preferred, or appropriate work experience.
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