easyllama.com - Staff Product Designer

• Design the end-to-end systems that drive customer value: onboarding, product and content discovery, training course assignment flows, cross-product expansion, and AI agents that own meaningful tasks and programs. • Define interaction models for platform-level systems - not just UI layers or “more modals” - covering content metadata, training assignment logic, document and policy management, recertification automation, and cross-product orchestration. • Translate complex platform architecture into clear, intuitive, and trusted user experiences • Own the simplification of EasyLlama's most critical UX challenges, such as framing features that are orchestrated into a cohesive, multi-product user experience. • AI-Native Product Development Experience • Actively practice use of AI tooling within your workflow, such as prototyping with modern AI tools (Lovable, v0, Figma Make, etc.) to create clickable MVPs in a day, rapidly turning rough prototypes into dev-ready specs. • Design AI-driven systems - recommendation engines, intelligent automation, and AI agents that are usable, trustworthy, and effective. • Embed AI workflows and actionable guidance into the product in ways users understand and trust. • Partner with Product Management and Legal experts to design and innovate within defined guardrails for compliance-critical AI experiences. • Treat AI not as a feature, but as a foundational layer of the systems you are designing. • Cross-Functional Design Leadership • Act as a Design Leader across platform initiatives, influencing decisions beyond your immediate scope • Partner closely with Senior Management, Product Management, Engineering, and Data Analytics Leads • Contribute new patterns to the EasyLlama Design System as required for platform-scale complexity, partnering with the Design System owner to extend capabilities consistently across multi-product experiences • Experimentation & Data-Informed Design • Workshop with Senior Management and Leaders (CxOs, VPs, PMs) to propose, frame, and design UX experiments and hypotheses. • Define test variants and success criteria; prototype and iterate rapidly based on results • Design for measurable impact - not subjective preference - balancing speed of iteration with design system consistency. • Partner with Data & Analytics to track and improve core metrics such as our course assignment rate, activation, retention, and expansion signals. • Mandatory 7+ years of product design experience in multi-product, B2B SaaS platforms - this is a hard requirement. • Proven ability to define, articulate, and drive measurable product outcomes, such as adoption, engagement, retention, and expansion. • Deep experience workshopping and collaborating with senior stakeholders (CxOs, VPs, PMs, UXR, Engineering Leads, etc.) on platform-level problems • Experience designing AI-powered product experiences, while using AI tooling such as Lovable, Figma Make, etc. • Strong systems thinking: experience designing across complex, multi-surface products, not a single product • Enthusiasm to partner with User Research (UXR) to bring the Customer into your Design process to validate, and de-risk product hypotheses. • Ability to simplify complex technical workflows into intuitive, efficient user experiences • Comfortable designing experiments with Product Managers, and interpreting results, while using data (product usage, user research, etc.) to inform design decisions • Portfolio that demonstrates both craft quality and measurable business impact • Background in GRC, compliance, HR tech, online learning, or edTech platforms • Experience on complex platform architecture or system redesign projects