DistantJob - Level 3 IT Systems Engineer
Requirements
• 7–10 years of hands-on experience, ideally in an MSP environment. • Strong expertise in networking, Windows Server, Active Directory, and Microsoft 365. • Advanced experience with virtualization (VMware, Hyper-V). • Experience with cloud platforms (Azure and/or AWS). • Familiarity with firewalls, backup solutions (Datto, Veeam), and RMM tools (e.g., NinjaOne). • Excellent communication, organization, and time-management skills. • Proactive, results-oriented, and a strong team player. • Experience handling customer support via calls and tickets. • Professional-level English. • Nice to have: technical sales experience. • Ideally, you will have one or more of the following certifications: • CompTIA Net+ and/or CompTIA Security+ • CCNA or CCIE-Cisco certifications a real plus • Microsoft certifications for Azure, Office 365, Security
Responsibilities
• Provide remote technical support via phone, ticketing systems, and remote tools. • Troubleshoot and resolve issues across networks, servers, endpoints, and cloud environments. • Design and implement solutions to improve security, uptime, and performance. • Manage and support Windows Server, Active Directory, and Microsoft 365 environments. • Administer virtualization platforms (VMware, Hyper-V). • Support and maintain cloud infrastructure (Azure and/or AWS). • Configure and manage firewalls (SonicWall, Sophos, Fortinet, Cisco, etc.). • Monitor systems using RMM tools and maintain clear documentation in ticketing systems. • Perform network, server, and security assessments following best practices. • Communicate clearly and proactively with clients and internal teams.
Apply in one click
Upload My Resume
Drop here or click to browse · Tap to choose · PDF, DOCX, DOC, RTF, TXT