Keeper Security - Technical Writer
Requirements
• 5+ years of experience in technical writing, content marketing, product marketing or a related field • Experience writing about technical products, software, cybersecurity, SaaS or enterprise technology • Ability to understand complex technical information and explain it clearly to different audiences • Strong research, interviewing, writing and editing skills • Experience creating structured content such as product documentation, technical briefs, datasheets, solution briefs or product pages • Ability to collaborate effectively with engineers, product managers, marketers and other subject matter experts • Strong attention to detail and commitment to technical accuracy • Ability to multitask and be a self-starter • Ability to check all technical material for consistency and accuracy • Experience managing multiple projects and incorporating feedback from several stakeholders • Ability to work independently, take ownership of assignments and meet deadlines • Ability to prioritize and execute tasks in a fast-paced environment • Experience with cybersecurity, identity and access management, privileged access management, password management or compliance • Familiarity with content management systems, preferably WordPress
Responsibilities
• Research and write technical content about cybersecurity, identity security, privileged access management, password security, non-human identities and related technologies • Create product one-pagers, datasheets, solution briefs, comparison guides, white papers, blog posts and website content • Develop educational content about industry trends, security risks, compliance requirements, best practices and emerging technologies • Translate complex technical concepts into clear, accurate and audience-appropriate messaging • Partner with Product Marketing and Product Management to understand product functionality, use cases, benefits and differentiators • Work with Engineering and subject matter experts to validate technical accuracy and ensure content reflects current product capabilities • Develop content for technical and business audiences, including security leaders, IT administrators, DevOps teams, developers, compliance professionals, partners and end users • Review and update existing content to ensure it remains accurate, current, consistent and aligned with Keeper’s messaging • Create content that clearly explains technical workflows, architecture, integrations, implementation considerations and customer benefits • Collaborate with SEO to develop search-informed content briefs and optimize content for relevant audiences and search intent • Maintain consistent terminology, tone, style and product naming across all technical content • Interview internal subject matter experts and turn technical discussions into polished, structured content • Manage multiple content projects simultaneously from research and outlining through review, revisions and publication • Stay current on cybersecurity trends, industry terminology, compliance requirements and emerging technologies
Benefits
• Medical, Dental & Vision (Inclusive of domestic partnerships) • Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life • Voluntary Short/Long Term Disability Insurance • 401k (Roth/Traditional) • A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc) • Above market annual bonuses
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