Ashby - Product Support Specialist

• Team Insights Interview + Hiring Manager Closing Questions - 30 Minutes • Throughout our interview process, you will be evaluated on both technical reasoning and communication precision. • Onboarding Process • Ashby is a highly complex product, and we invest a lot of time in ensuring our support team members are experts on the platform. Your first 30 days will focus primarily on onboarding and learning the product. With support and guidance, you’ll begin taking tickets in week one, so you can start getting to know our customers, our processes, and begin making an impact right away, all while continuing to build confidence and depth in the platform.