Lyra Health - Sr. Salesforce Developer
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Requirements
• 5+ years experience with the Salesforce application in a technical and/or functional role that has owned defining and delivering custom enterprise solutions • 4+ years of development experience with Salesforce (Apex, Lightning Components, Force.com APIs and Web Services) or other relevant programming experience • 5+ years of experience in general technical development and support • Experience in working with Service Cloud, Design, develop, and implement complex custom solutions within Salesforce Service Cloud utilizing Apex, Lightning Web Components (LWC), and declarative tools (Flows) • Experience working with Sales Cloud, Service cloud, Data Cloud and Marketing Cloud • Experience working with GTM teams and Sales team is essential. • Prior experience with CPQ and involvement in at least one end-to-end CPQ implementation is preferred • Excellent communication and relationship building skills with the ability to share insights and expectations with stakeholders and colleagues, both locally and remotely • Proven ability to integrate multiple SAAS systems with Salesforce using both integration applications as well as custom built integrations (using Salesforce, REST, SOAP APIs) • Ability to create data mapping and transformation processes to ensure data consistency, accuracy, and integrity between Salesforce and integrated systems, while adhering to data security and compliance standards • Deep familiarity with Salesforce security model • Master of problem identification, root cause analysis, and troubleshooting • Intimate knowledge of platform governor limits to enable apps that scale to large data and large numbers of users • Experience with Agile tools and methodologies • Experience with Development Tools and technologies: Visual Studio Code (or similar IDE), Git, SVN etc. • Salesforce Certifications (such as: Platform Developer I, Platform Developer II, or Service Cloud Consultant) • Proven track record of architecting and implementing practical AI use cases within the Salesforce ecosystem (e.g., Einstein Prediction Builder, Next Best Action, Copilot, or generative AI features). • Partner with business stakeholders to identify opportunities where AI and machine learning can optimize workflows and improve data-driven decision-making. • $102,000 - $140,500 a year • As a full-time Sr. Salesforce Developer, you will be employed by Lyra Health, Inc. The anticipated annual base salary range for this full-time position is $102,000 to $140,500. The base range is determined by role and level, and placement within the range will depend on a number of job-related factors, including but not limited to your skills, qualifications, experience and location. This role may also be eligible for discretionary bonuses. • Annual salary is only one part of an employee’s total compensation package at Lyra. We also offer generous benefits that include: • Comprehensive healthcare coverage (including medical, dental, vision, FSA/HSA, life and disability insurances) • Lyra for Lyrians; coaching and therapy services • Equity in the company through discretionary restricted stock units • Competitive time off with pay policies including vacation, sick days, and company holidays • Paid parental leave
Responsibilities
• Partner and consult with business stakeholders to identify and define requirements, design and build complex, performant business-critical solutions • Experience working with Sales teams and Sales support organizations • Configure and optimize core Service Cloud features, including Omni-Channel, Lightning Service Console, Case Management, Entitlements, Milestones, and Salesforce Knowledge. • Architect and build robust, highly scalable integrations between Salesforce and complex third-party enterprise systems (e.g., CTI/telephony systems like Five9/Genesys, ERPs, or issue-tracking software like Jira). • Able to act as thought leader and subject matter expert for sales processes • Drive defining, estimating, and shaping technical approaches/solutions using best practices • Customize the Salesforce platform using declarative and coded approaches including Lightning Pages, Flow Builder, APEX triggers and classes, and Lightning Components • Develop and execute integration strategies to connect Salesforce with various systems, applications, and data sources, ensuring seamless data flow and business process automation • Design and implement custom solutions using Salesforce integration tools such as APIs, middleware platforms, and connectors to meet needs of business • Conduct investigations and analysis to provide recommendations regarding technology improvements, development best practices, standardization, and upgrades • Monitor, troubleshoot and resolve issues promptly, improve performance, and enhance the overall user experience • Maintain and configure development and test instances for our internal sandboxes • Author and maintain documentation of implementations and integration configurations, protocols, and best practices, and provide training and support to end-users and stakeholders
Benefits
• Monthly tech allowance • We like to spread joy throughout the year with well-being perks and activities, surprise swag, regular community celebration…and more! • We can’t wait to meet you
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