Twilio - Incident Commander

• [NON OTE ROLES] • A: In office. B: Specific areas, such as East Coast, West Coast, Country wide, Tier 1, etc. C: Hiring in Tier 3 only. D: Hiring in Tiers 2 & 3 • This role will be based in our office. • This role will be . • This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA. • This role will be remote, but is not eligible to be hired in San Francisco, CA, Oakland, CA, San Jose, CA, or the surrounding areas. • [SALES OTE ROLES] A: In office. B: Specific areas, such as East Coast, West Coast, Country wide, Tier 1, etc. C: Hiring in Tier 3 only. D: Hiring in Tiers 2 & 3 • This role will be . • This role will be remote, but is not eligible to be hired in CA, CT, IL, MA, MD, NJ, NY, OR, PA, RI, TX, VA, WA, or Washington DC. • This role will be remote, but is not eligible to be hired in CT, NJ, NY, WA, PA or the surrounding areas of San Francisco, CA, Oakland, CA, or San Jose, CA • Travel • [OPTION A: TRAVEL IS ANTICIPATED FOR THE ROLE AND EMPLOYEE CONNECTION] • We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately travel is anticipated to help you connect in-person in a meaningful way. • [OPTION B: TRAVEL IS ONLY ANTICIPATED FOR EMPLOYEE CONNECTION] • We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. • Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. • [OPTION A: NON OTE ROLES] • Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. • The estimated pay ranges for this role are as follows: • Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $XXX,XXX (Developing Minimum for Tier 3) - $XXX,XXX (Mid for Tier 3). • Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $XXX,XXX (Developing Minimum for Tier 2) - $XXX,XXX (Mid for Tier 2). • Based in the San Francisco Bay area, California: $XXX,XXX (Developing Minimum for Tier 1) - $XXX,XXX (Mid for Tier 1). • This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. • The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. • [OPTION B: SALES OTE ROLES] • Based in Colorado, Hawaii, Minnesota or Vermont : $XXX,XXX (Developing Minimum for Tier 3) - $XXX,XXX ( Mid for Tier 3). • Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area): $XXX,XXX (Developing Minimum for Tier 2) - $XXX,XXX ( Mid for Tier 2). • Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: $XXX,XXX (Developing Minimum for Tier 1) - $XXX,XXX ( Mid for Tier 1). • This role may be eligible to participate in Twilio’s equity plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. • This role is eligible to earn commissions. • Application deadline information (required for ALL US jobs) • [OPTION A: ALL REQS EXCEPT PIPELINE/EVERGREEN] • Applications for this role are intended to be accepted until {INSERT DATE}, but may change based on business needs. • [OPTION B: ONLY PIPELINE/EVERGREEN REQS] • Applications for this role will be accepted on an ongoing basis. • Twilio thinks big. Do you? • We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. • So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.