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Overstory

Overstory - Applied Analytics Lead

Remote - ET (Eastern)3d ago
RemoteStaffNAUtilitiesManagement ConsultingAdvisorDirector of AnalyticsCustomer SuccessExcelSQLPythonPandasPortugueseRussianDanishCantoneseClose

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Requirements

• Trajectory: Grow your career at a high-growth company, with potential pathways into Product, Customer Success, Sales, or Strategy functions. • Trajectory: • Time Zone Requirement: North America (EST strongly preferred) • Time Zone Requirement: • EST strongly preferred • Passionate about tackling climate challenges with data-driven solutions. • 3-5 years of professional experience managing customer relationships as a trusted advisor/counterpart; extremely comfortable in front of customers. • Excited by the opportunity to use customer-facing analytical work to influence product direction and help build more scalable solutions over time. • Strong experience working with large, complex datasets to create valuable business insights; can break down large problems into smaller, easier-to-digest parts • Proficiency in Excel for data modeling and analysis. • Demonstrable track record of learning new technical analysis tools (e.g., SQL, Python / pandas, geospatial analysis tools) • Demonstrable experience (or at a minimum a serious interest in) leveraging AI tooling to accelerate business impact. • Proven ability to solve ambiguous problems, listen actively, collaborate with stakeholders, and lead through influence. • Excellent communication skills, with the ability to translate technical findings for non-technical audiences • Experience with Python / pandas, SQL, and/or GIS • Background in utility operations, infrastructure, or vegetation management • Prior work in a high-growth startup or mission-driven company • Exposure to remote sensing, AI, or geospatial analytics • Experience working in a management consulting firm • We are a group of 100 people from all over the world. Fifteen nationalities are represented in our team and at last count we speak fourteen languages: English, Dutch, French, Spanish, German, Italian, Portuguese, Russian, Luxembourgish, Lithuanian, Bulgarian, Cantonese, Estonian, and Danish. • We work remotely from eleven countries and are looking for candidates that are living and working in one of them: United States, the Netherlands, United Kingdom, Ireland, Estonia, Portugal, France, Sweden, Switzerland, Denmark and Canada. We gather once a year in-person for our unforgettable team gathering event. We also offer the option to occasionally meet up for in-person collaboration. • Diversity & Inclusion • The climate crisis is a human crisis that requires diverse perspectives to solve. • We place enormous value on diversity and believe that the best ideas emerge when people with different backgrounds and experience work together. We remain committed to scaling a team that reflects the communities we serve, and strive to uphold equitable and inclusive practices across every aspect of our business. We are responsible for creating and maintaining a culture where everyone - regardless of background - has a voice in building a sustainable future. • Our Values • Our Values • Tackling the climate crisis is our greatest mission. • We act with urgency. • Our curiosity fuels our growth. • We recognize that change is constant, and we find joy and power in exploration. • We’re rooted in diversity. • Just as ecosystems need biodiversity to thrive, our resiliency comes from our differences. • We care for each other. • We love the power of machines but we nurture each other as humans. • Trust is fundamental. • We assume the best in everyone, and we share ideas openly so that we have a positive impact. • _________________________________ • Use of AI in Our Hiring Process • We sometimes use AI tools to support parts of our hiring process, such as helping us manage applications more efficiently or ensuring job descriptions are clear and inclusive. All hiring decisions are always made by people, not machines. Any data processed by AI is handled securely in line with GDPR and our Privacy Notice.

Responsibilities

• Drive customer impact through analytics • Own end-to-end analytical work for existing and new utility customers, in close partnership with Customer Success. • Solve customer problems by bringing your full client advisory toolkit to bear: understand their goals and constraints, structure and analyze the problem, communicate and iterate on results, and guide to take action and create real-world impact • Analyze large, complex datasets from Overstory’s platform, customer systems, and third-party sources and deliver outputs in the format that creates the most value: Excel models, presentations, in-product workflows, and lightweight prototypes that can inform future product development. • Bring creativity, drive, and a curious, customer-first mindset to everything you do, ensuring customers maximize the value of our vegetation risk insights • Help shape what we build next • Identify patterns across customer needs, use cases, and analytical projects, and translate them into clear opportunities for product development. • Help determine which customer solutions should remain bespoke, which should become repeatable workflows, and which should evolve into scalable product capabilities. • Partner closely with product teams to define frameworks, metrics, prototypes, and product ideas that improve how customers use and realize value from Overstory’s insights. • Bring a deep understanding of customer decision-making, data needs, and operational realities into roadmap discussions and product prioritization. • Scale our ability to serve customers in novel ways • Create processes, templates, and playbooks that become a core part of our customer experience. • Improve how we deliver customer-facing analyses and experiences across teams. • Strengthen the analytics workflows and infrastructure that support both customer impact and future productization.

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