Career Team Enterprises - US Payroll Specialist II

• ● Experience: 2–3 years of specialized payroll experience, specifically handling US-based payroll (understanding US tax cycles is a must). • ● Technical Chops: Proven experience with a Payroll System, such as ADP Workforce Now or Kronos/UKG. Intermediate Excel skills (VLOOKUPs and Pivot Tables are daily tools). • ● Ticketing Experience: Proven experience using Freshservice, Zendesk, ServiceNow or a similar ticketing platform. You must understand the importance of ticket status, priority levels and SLA countdowns. • ● Adaptability: Comfortable working 10:00 PM – 7:00 AM PHST to align with US Eastern/Central time zones. • ● Communication: Exceptional verbal and written English, with the ability to explain complex pay issues to US employees. • ● The "Zag" Mindset: A proactive approach to problem-solving—you don’t just report a variance; you find the source. • ● Must be a self-starter, hands on and able to be flexible with competitive work demands. Take the initiative to look beyond any variances and get to the source of the problem or identify trends; • ● Meticulous organizational skills and detail-oriented; • ● Professional communication skills, experience with handling sensitive and confidential data; • ● Must be able to meet deadlines and work under pressure, including the ability to perform and complete a high volume of work assignments with speed and accuracy, work cooperatively with others and showing courteousness and a high level of professionalism. • Salary range from 45-70,000 PHP month, depending on experience