Mendix - Technical Account Manager
Requirements
• Deep Adoption Expertise: Expertise in the adoption and account discipline, with breadth across all four products and practitioner-level hands-on capability for prototyping, demos, and product work. • Software, Data & AI Practices: Proficiency in delivery practices and technical execution across software, data, and AI solutions. • Wider Siemens Portfolio Awareness: Familiarity with the broader Siemens portfolio to identify integration opportunities and adjacent solutions. • Technical Account Planning: Develop technical account plans and align adoption strategies with customer goals and priorities. • Architectural Advisory: Advise on architectural landscape mapping and integration of products into customer environments. • Stakeholder Relationship Management: Build and maintain relationships with senior stakeholders such as CIOs, CTOs, enterprise architects, and business leaders. • Orchestration & Collaboration: Coordinate across teams (AEs, Specialists, Expert Services, Partner Managers) for seamless execution and adoption. • Voice-of-Customer Advocacy: Capture structured feedback and represent customer needs to influence product roadmaps while providing technical input to bids and RFx processes. • Mentoring & Knowledge Sharing: Coach TAM peers, contribute to adoption best practices, and enable customer self-sufficiency. • Growth Mindset & AI Proficiency: Embrace self-development, a growth mindset, and skilled use of generative AI to improve efficiency and quality in daily work. • Degree in computer science, engineering, or a related field; advanced degrees are welcome. • Flexible work environment with potential travel as required for customer engagements. • $160,000 - $270,000 a year • Equal Employment Opportunity Statement
Responsibilities
• Technical Account Strategy & Planning • Build trusted relationships with customer stakeholders like CIOs, CTOs, and enterprise architects. Serve as their strategic technical advisor. • Collaborate with AEs and Partner Managers to align technical adoption and growth priorities. • Maintain a clear view of customer architecture, advising on product integration. • Develop and own Customer Adoption Plans aligned to customer strategies, ensuring progress and alignment. • Adoption & Technical Execution • Lead technical kickoffs and adoption enablement activities (e.g., workshops, account reviews) to drive customer self-sufficiency. • Prototype and lightly integrate solutions as needed; engage Specialists for heavy builds. • Align with Expert Services for implementations, focusing on adoption health. • Footprint Growth & Bid Support • Shape new technical use cases and identify scaling opportunities across products. • Route potential commercial signals to the account team and contribute expert technical input on bids and RFx processes. • Internal Operations & Orchestration • Track adoption health and pipelines while supporting internal reviews and account planning. • Collaborate across Siemens teams and use internal tools to streamline processes. • Knowledge Sharing & Mentoring • Mentor TAMs and team members, driving technical excellence. • Field Signal & Product Feedback • Capture adoption insights and provide structured feedback to the Field CTO. • Advocate for customer needs internally, ensuring alignment and addressing blockers. • Uphold Siemens' values, maintain compliance, and complete necessary administrative tasks. • Applicants and employees are protected under Federal law from discrimination. To learn more, Click here. • Pay Transparency Non-Discrimination Provision • Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here. • California Privacy Notice • California residents have the right to receive additional notices about their personal information. To learn more, click here. • We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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