PlayStation Global - EMEA Payroll Analyst

• Relationship Management: • Provide exceptional experiences, resulting in high customer satisfaction. • Liaise between outsource provider and functional staff to bring issues to resolution within provided service level agreements. • Work closely with HR, Compensation, Benefits, Finance and other departments to ensure seamless integration of payroll processes. • Communicate effectively with internal partners regarding payroll policies, changes, and timelines. • Payroll Services: • Oversee the preparation and processing of payroll for all employees, ensuring accuracy and compliance with internal policies and legal regulations. • Review and validate payroll data and ensure timely submission to the payroll vendor, reviewing outputs in line with payroll calendars. • Act as the main point of contact between the company and the payroll vendor. • Collaborate with the vendor to resolve any payroll discrepancies and ensure alignment with service level agreements (SLAs). • Develop positive relationships with payroll vendors. • Provide responsive, accurate, and timely resolution for common payroll queries. • See opportunities for enhancing payroll processes and efficiencies in collaboration with the vendor. • Implement best practices and continuous improvement initiatives. • Ensure the Standard Operating Procedures manual is kept up to date with current payroll service provider model practices and procedures. • Liaise with vendor/3rd parties in relation to the processing of international assignees shadow payrolls and audit pay to ensure results agree with recommendations from mobility services.