Coupang Internal - Director, Global Payroll and Equity Administration
Requirements
• Educational Foundation: Bachelor's degree in Finance, Accounting, Human Resources, Business Administration, or a related field. • Educational Foundation: • Global Payroll and Equity Scale Expertise: 10+ years of progressive experience in payroll operations, with significant experience managing payroll in a complex, multi-country global environment alongside facilitating equity administration across large-scale, publicly traded organizations. • Global Payroll and Equity Scale Expertise: • Vendor Management: Deep expertise in navigating, managing, and consolidating multi-vendor networks (e.g., ADP, Workday, SAP), with a clear understanding of how to extract value and maintain stability. • Vendor Management: • Project Management: Strong project management and change management skills, with an analytical, metrics-driven approach to solving complex operational bottlenecks. • Project Management: • Geographic Expertise: Thorough regulatory and operational compliance expertise across global markets, with a strong emphasis on Asia-Pacific and North America markets. • Geographic Expertise: • Language Proficiency: Fluency in written and spoken English, with proficiency in a Korean a plus. • Language Proficiency:
Responsibilities
• Payroll and Equity Administration Stewardship: Take ownership of the accuracy, timeliness, and execution of day-to-day end-to-end global payroll processing and equity plan administration (including RSUs, options, and performance awards) across all international Coupang entities. • Payroll and Equity Administration Stewardship: • Operational Bridge to Transformation: Serve as the core operational counterpart to the Senior Director, Global Payroll and Equity Administration. Keep current multi-vendor systems running smoothly while acting as the primary feedback loop to ensure current operational realities and workflows are accurately captured by key process improvement or technology innovation projects. • Operational Bridge to Transformation: • Rigorous Vendor & SLA Governance: Actively manage and audit relationships with existing external payroll and equity providers. Hold vendors to strict service level agreements (SLAs), optimize costs, and maintain total stability across our payroll/equity ecosystem. • Rigorous Vendor & SLA Governance: • Day to Day Compliance & Risk Management: Enforce robust internal controls across all global payroll and equity operations. Stay ahead of multi-country tax logic, labor compliance, and regulatory shifts, ensuring that daily runs remain bulletproof and audit ready. • Day to Day Compliance & Risk Management: • Team Leadership: Mentor, and advocate for a high-performing global payroll/equity team, fostering an agile culture centered on accuracy and continuous improvement. • Team Leadership: • Stakeholder Management: Collaborate deeply with HR, Finance, Legal, and IT to align payroll workflows with broader corporate timelines. Standardizing operation KPIs and reporting structures to provide key metrics to senior leadership. • Stakeholder Management:
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