Mission Lane - Delivery Manager, Acquisitions
Requirements
• 3+ years of experience delivering cross-functional initiatives end-to-end • Track record of identifying and resolving delivery problems within a team before they require escalation • Strong coordination skills, with the ability to recognize connections between teams and act on them early • Clear communication at the peer and manager level, including facilitating small groups of stakeholders • High standard for delivery quality and follow-through • Ability to travel ~4+ times per year for high quality in person collaboration • Experience in financial services, fintech, or another regulated industry • Experience in acquisitions, growth, or customer-acquisition-adjacent domains • Familiarity with a credit acquisitions process at a bank, fintech, or card issuer
Responsibilities
• Contribute to the delivery approach and be the go-to for delivery questions within your teams. • Run delivery discovery on new work, mapping dependencies, risks, and open questions before committing to a plan, then keep that plan current as delivery signals change • Run specific workstreams end to end, defining clear criteria for ‘done’ and delivering against them with a clear view of risk. • Coordinate across cross-functional teams and any third parties, spotting connections between teams and building strong working relationships with each • Own communication on delivery: status and risk updates to peers and managers, and a clear path for partner teams to raise requests and concerns • Coach teams on delivery practices, onboard new contributors to delivery tooling and norms, and help improve delivery standards and metrics • You get energized by improving how delivery works, even when current results are good. • You see the connections between teams and act on them without waiting to be asked. • You enjoy being the person teammates turn to for answers, and coaching them along the way.
Benefits
• Annual full-time starting base salary range: $96,000 - $125,000 • This role is eligible for additional compensation in the forms of participation in our annual incentive and equity programs. • Pay is based on factors such as work experience, education, certification(s), training, skills, and competencies related to the role. Mission Lane also offers a comprehensive benefits plan, which includes paid time off, 401(k) match, a monthly wellness stipend, health/dental/vision insurance options, disability coverage, paid parental leave, flexible spending account (for childcare and healthcare), life insurance, and a remote-first work environment. • Founded in December 2018, Mission Lane is a purpose-driven fintech company based in the U.S., with headquarters in Richmond, Virginia. • It all started with a realization: nearly fifty percent of the adult population in the U.S. doesn’t have access to a clear line of credit. Most traditional credit card companies either overlook or overcharge this group because they have less-than-perfect credit scores or no scores at all. We decided this just wouldn’t do. • In partnership with our sponsor banks, we offer credit cards under the Mission Lane brand name, with better, clearer terms, and a more refined customer experience than the alternatives available to people working hard to improve their credit. To date, over four million consumers have chosen Mission Lane, earning high customer ratings on Credit Karma for its market segment and industry leading Net Promoter scores. • Mission Lane has cumulatively raised over $600 million of equity from leading investors, including Invus Opportunities, QED Investors, LL Funds, funds affiliated with Oaktree Capital Management, and other leading investors. • Our commitment to a workplace built on respect and dignity is guided by our core value of Unity. We believe that everyone plays a vital role in our shared purpose, and we actively cultivate an environment where all individuals have the opportunity to do their best work. By fostering a culture of empathy and collaboration, we create a strong sense of belonging and support for every team member.
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