Mission Lane - Principal Delivery Manager, Portfolio
Requirements
• 8+ years of experience delivering complex, cross-functional programs, including initiatives that span multiple organizations. • Track record of building delivery structure, processes, or engagement models where no established approach existed, and seeing them adopted. • Experience defining delivery metrics or standards that were later adopted beyond the team that created them. • Experience coordinating across organizations, anticipating unknowns, and handling late changes without disruption to the work. • Strong executive-level communication and facilitation skills. • Experience informally guiding or coaching other delivery professionals without formal management authority. • Ability to travel ~4+ times per year for high quality in person collaboration. • Experience with portfolio management, capital allocation, or credit portfolio functions. • Experience standing up a new function, process, or center of excellence. • Experience in financial services, fintech, or another regulated industry.
Responsibilities
• You are passionate about reimagining how we work through the seamless integration of process, technology, and human connection. • You are comfortable starting without a playbook. • You define what good looks like, test it with the teams doing the work, and refine it until it sticks. • You see connections across teams, including teams well outside Portfolio Management, and you anticipate the dependency before it becomes a delay. • You make sound sequencing and priority calls as the picture develops, and you explain your reasoning clearly. • You partner with executive leadership on delivery trade-offs and bring a clear recommendation to each conversation. • You are a recognized voice on delivery practice. Leaders turn to you when a delivery question needs a clear answer, and you help define the metrics that show how delivery is performing. • You guide other delivery professionals through coaching and example, and the practices you shape get adopted by the teams you work with.
Benefits
• Annual full-time starting base salary range: $145,000 - $188,000 • This role is eligible for additional compensation in the forms of participation in our annual incentive and equity programs. • Pay is based on factors such as work experience, education, certification(s), training, skills, and competencies related to the role. Mission Lane also offers a comprehensive benefits plan, which includes paid time off, 401(k) match, a monthly wellness stipend, health/dental/vision insurance options, disability coverage, paid parental leave, flexible spending account (for childcare and healthcare), life insurance, and a remote-first work environment. • Founded in December 2018, Mission Lane is a purpose-driven fintech company based in the U.S., with headquarters in Richmond, Virginia. • It all started with a realization: nearly fifty percent of the adult population in the U.S. doesn’t have access to a clear line of credit. Most traditional credit card companies either overlook or overcharge this group because they have less-than-perfect credit scores or no scores at all. We decided this just wouldn’t do. • In partnership with our sponsor banks, we offer credit cards under the Mission Lane brand name, with better, clearer terms, and a more refined customer experience than the alternatives available to people working hard to improve their credit. To date, over four million consumers have chosen Mission Lane, earning high customer ratings on Credit Karma for its market segment and industry leading Net Promoter scores. • Mission Lane has cumulatively raised over $600 million of equity from leading investors, including Invus Opportunities, QED Investors, LL Funds, funds affiliated with Oaktree Capital Management, and other leading investors. • Our commitment to a workplace built on respect and dignity is guided by our core value of Unity. We believe that everyone plays a vital role in our shared purpose, and we actively cultivate an environment where all individuals have the opportunity to do their best work. By fostering a culture of empathy and collaboration, we create a strong sense of belonging and support for every team member.
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