david-ai - Head of Quality Assurance Operations

United States$150k - $200k3w ago

Remote Director NA Head of Operations Quality Control Inspector Quality Assurance

Requirements

• 7 to 10+ years in operations, including 3+ in senior leadership roles • You've run quality operations for large contingent workforce networks across multiple countries • You've owned quality at scale, across calibration, capacity planning, and spend efficiency • You built the system yourself, from tooling to contingent workforce sourcing at scale • Speech, audio, or linguistic data experience is a strong plus

Responsibilities

• Own the quality bar across all data ops, including quality standards, calibration, consistency and on-time delivery of datasets • Design the quality review structure, organized by language and region, so every dataset gets consistent quality coverage • Audit and review the quality of delivered work product across languages, keeping quality benchmarks consistent globally • Run quality in languages you don't speak through deliverables from native-speaker and cross-language gold sets • Plan capacity against production ramps and own contingent workforce sourcing across many countries, ensuring each engagement is structured and classified correctly under local law • Build and own dashboards for quality, throughput, and cost efficiency • Manage David AI’s relationships with staffing vendors, service providers, and employer-of-record partners

Benefits

• $150K – $200K • Offers Equity • Individual pay is determined by factors including job-related skills, experience, location, and relevant education or training. • Upload your resume here to autofill key application fields. • Drop your resume here! • Parsing your resume. Autofilling key fields... • Please enter your full legal name exactly as it appears on your government-issued ID. This ensures accuracy for future hiring paperwork. • or drag and drop here • (LinkedIn, Google Search, YC, Event, Referral, Other)