Keeper Security - Customer Success Manager, Bilingual (Spanish)

Remote, US - Hybrid$48k - $48k2d ago

In Office Junior NA Cybersecurity Software Customer Success Manager Customer Success Account Management Salesforce

Requirements

• 1+ years of experience in Account Management or SaaS Customer Success roles/Sales roles • Must be fluent, both verbal and written in Spanish and English • Strong technical knowledge as it pertains to software integrations (SSO, Directory etc), implementation, onboarding & support • Motivated by solving problems for customers; demonstrated ability to anticipate challenges before they arise • Experience working with and selling to Enterprise organizations, C-level Executives, IT and Cyber Security Executives • Unrivaled sense of autonomy, ownership, and dedication to helping customers realize their intended value • Energetic and self-motivated; a team player who is also a proactive and creative problem solver • Aptitude for learning software; strong with business applications • Ability to manage multiple priorities while maintaining strict attention to details. Strong communication and interpersonal skills, both written and verbal; consistent diplomacy, tact, and poise when working through customer issues and escalations • Working knowledge of Salesforce.com • Undergraduate degree preferred (BA/BS) • Experience working in IAM industry is a plus

Benefits

• Medical, Dental & Vision (Inclusive of domestic partnerships) • Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life • Voluntary Short/Long Term Disability Insurance • 401k (Roth/Traditional) • A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc)