Planet - Customer Success Manager, Global Tech Touch
Requirements
• 2+ years of relevant work experience • Bachelor’s Degree in relevant field • Good working knowledge of geospatial technologies, GIS or Remote Sensing including how to manipulate geometries, convert file types, and perform other basic operations within a GIS environment (QGIS, ESRI, etc) • Experience working with GIS applications (QGIS, ESRI, GEE etc.) • Excellent verbal and written communication skills in English, the language of the company • Ability to successfully communicate and coordinate with international customers & sales team • Creative problem solving skills and proactive work style • Ability to multitask and prioritize job requirements • Aptitude to adapt to change • What Makes You Stand Out: • Working knowledge of Salesforce (SFDC) and how to apply its use across the customer lifecycle contract renewal • Sales negotiation skills • Application Deadline: • 11:45p / 23:45 PT on the date stated below. Applications are reviewed on a rolling basis. This posting may be removed earlier than projected if a suitable pool of applications has been received. For this reason, we recommend applying as soon as you are able to.
Benefits
• These offerings are dependent on employment type and geographical location, based upon applicable law or company policy. • Comprehensive Medical, Dental, and Vision plans • Health Savings Account (HSA) with a company contribution • Generous Paid Time Off in addition to holidays and company-wide days off • 16 Weeks of Paid Parental Leave • Wellness Program and Employee Assistance Program (EAP) • Monthly Phone and Internet Reimbursement • Tuition Reimbursement and access to LinkedIn Learning • Commuter Benefits (if local to an office) • Volunteering Paid Time Off • The US base salary range for this full-time position at the commencement of employment is listed below. Additionally, this role might be eligible for discretionary short-term and long-term incentives (bonus and equity). The final salary range is determined by job related experience, skills and location. The range displays our typical hiring range for new hire salaries in US locations only. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. This role is eligible for commission. • $73,760—$92,240 USD • San Francisco Fair Chance OrdinancePursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. • San Francisco Fair Chance Ordinance • Why we care so much about Belonging. We’re dedicated to helping the whole Planet, and to do that we must strive to represent all of it within each of our offices and on all of our teams. That’s why Planet is guided by an ultimate north star of Belonging—dreaming big as we approach our ongoing work. If this job intrigues you, but you’re thinking you might not have all the qualifications, please... do apply! At Planet, we are looking for well-rounded people from around the world who can contribute to more ways than just what is listed in this job description. We don’t just fill positions, we aspire to fulfill people’s careers, most excited about folks who are motivated by our underlying humanitarian efforts. We are a few orbits around the sun before we get to where we want to be, so we hope you’re excited to come along for the ride.
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