ElevenLabs - Deal Operations Strategist
Requirements
• Hands‑on experience configuring and maintaining CPQ rulesets, price books, and approval workflows. • Experience in finance or deal pricing at a company, or experience within investment banking or management consulting • Excellent financial modeling, verbal, and written communication skills • Proven track record of process optimizations or automation. • Ability to make value judgements that balance business, financial, and legal priorities. • Knowledge of AI/ML industry pricing models and competitive landscape • Experience scaling deal desk processes in a high-growth environment • Location • This role is remote-first, so it can be executed from anywhere in the United States, however the ability to operate in EST, CST, or PST timezones is required.
Responsibilities
• Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. • Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. • Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
Benefits
• Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. • Innovative culture: • Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. • Growth paths: • Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. • Learning & development • Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. • Annual company offsite: • Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. • Co-working • You'll be the go-to deal desk and pricing expert for ElevenLabs' North American sales team -- the person that the sales team comes to when a deal is complex, competitive, or needs to move fast. You'll own pricing strategy and deal structuring for our most critical customers, partnering with stakeholders to get non-standard terms across the line, and build the processes that make the whole machine run faster. • Own the pricing and deal structure for complex enterprise deals, advising sales on commercials and trade-offs in real time to keep things moving toward close. • Work closely with engineering to maintain and evolve our Configure Price Quote tool. • Translate customer requirements into deal structures that work commercially and operationally, knowing where to flex and where to hold firm. • Own the path through internal complexity, aligning Finance, Legal, Product, and leadership so deals don't stall on process. • Partner with Finance to build deal-level P&L models and communicate pricing trends back to the business, informing strategic pricing decisions at the leadership level • Develop and maintain pricing frameworks, discount guardrails, and approval policies that scale with the business. • Build the analytics and feedback loops that surface where deals are slowing down and why — and fix it.
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