edra - AI Strategist (London)

• 2+ years in a deployment, solutions, or customer-facing product role at a high-growth technology company. • Fluency with AI. You already use these tools in your own work and have a feel for where they're strong and where they fall apart on messy, real-world inputs. • You have experience operating independently in unstructured environments, and have owned outcomes, not just tasks. • Dropped into an unfamiliar problem, your instinct is to ask questions and break it down before pitching a solution. • You treat a skeptical operator's objections as rational, because they usually are, and you'd rather spend a day watching someone work than read their process doc. • You're comfortable working directly with messy operational data, and you draw conclusions from it that hold up to scrutiny. • You have product instinct. You can connect what you see in the field to what's worth building, and you know the difference between a one-off ask and a real pattern. • You can hold a room. You turn an unrealistic executive demand into a workable plan without picking a fight, and you manage up and sideways in the same conversation. • You communicate with precision. You structure your thinking, choose concrete words over abstractions, and are upfront when you don't know something. • Don't check every box? We'd still love to hear from you. We're looking for exceptional people with unique skills and interests, and we know that great people have different backgrounds and skillsets. • Time spent inside the systems where operational work lives: Salesforce, ServiceNow, SAP, Jira, or similar. • You've worked somewhere deployment and product thinking were the same job. • Comfort with Python, SQL, or similar for working with data directly. • You've helped build a new category, not just added features to an existing one.