• Apply cutting-edge AI: Develop expertise with leading LLMs, become a SME in Hebbia’s product and features, and apply to complex professional settings and workflows
• Build domain expertise: Develop an intimate understanding of the complex banking, financial and legal workflows of our users (e.g., credit agreements, lease documents, etc.)
• Become a core advisor: Deeply understand our customer stakeholders, drive value and growth as a trusted AI advisor
• Drive value-backed growth: Identify and capture value with customers, serving as a key driver of our land-and-expand commercial strategy
• Optimize processes for scale: Define and constantly enhance internal processes and workflows to shape the post-sales team and improve our customer experience
• Own in ambiguity: Operate with autonomy and clarity in fast-moving, unstructured environments - quickly distill complex problems, learn on the fly, and drive toward actionable solutions across customer and product needs
• Experience and comfort with leading LLM models and tools; we want to hear about what you’ve built/tested/researched
• 5-10 years of client-facing experience with an emphasis on relationship-building
• Strong commercial acumen and experience driving revenue expansion, particularly deploying AI/SaaS into enterprise organizations
• Technical startup and/or founder experience, building systems and processes for scale
• LLM technical knowledge and practical experience implementing into professional workflows