trm-labs - Deployment Strategist, Eastern Europe
Requirements
• 5+ years of professional experience, ideally within crypto businesses, or financial institutions — preferably in compliance, investigative, or customer-facing functions. • High proficiency in English is required. Polish language skills are desirable. • Hands-on experience with virtual currencies and blockchain analytics, ideally within a compliance or investigative context; strong appetite to deepen expertise in these areas is essential. • Proven ability to structure complex problems, prioritize critical issues, and deliver actionable solutions. • Exceptional attention to detail and rigor, particularly in regulatory and investigative contexts. • Ability to distill and communicate complex technical and investigative concepts to diverse stakeholders, from compliance officers to senior executives. • Comfort operating in fast-paced, dynamic environments where regulatory expectations and priorities evolve quickly. • Strong collaboration skills and ability to influence outcomes in cross-functional settings • Willingness and ability to travel occasionally for in-person meetings, trainings, or events.
Responsibilities
• Act as a trusted advisor, enabling and crypto businesses to maximise the effectiveness of our platform within their investigative, supervisory, risk, and compliance functions. • Confidently explain complex technical and investigative concepts, supporting customer teams in interpreting blockchain data, building cases, and conducting financial crime investigations. • Build and deliver product demonstrations tailored to investigators, analysts, compliance officers, supervisors, and risk teams across the private sectors, showing how TRM can be used in real scenarios to uncover networks, follow the money, and disrupt financial crime. • Conduct structured training sessions to ensure TRM is embedded into customers’ day-to-day investigative and compliance programs. • Serve as the “Voice of the Customer” by channeling customer feedback to product and engineering teams to influence product direction. • Monitor customer engagement and usage trends, identifying risks and opportunities to drive measurable outcomes. • Proactively identify early signals of churn risk and implement effective mitigation strategies. • Establish a consistent engagement cadence with customer stakeholders to understand institutional priorities, regulatory obligations, and emerging risks, proactively addressing challenges before they escalate.
Apply in one click
Upload My Resume
Drop here or click to browse · Tap to choose · PDF, DOCX, DOC, RTF, TXT