perk - People (ER) Advisor - Europe
Requirements
• If you want to make a meaningful impact on people and performance, we’d love to meet you! • Curiosity to explore and build enhanced approaches to our ways of working. Ideally having built and implemented AI-first approaches to workstreams. • Strong judgement and ability to follow structured case processes as well as act on sound judgement when alternative approaches are required. • Demonstrable experience and knowledge of employee relations processes across Europe or the US. • Strong experience managing multiple ER cases, particularly with performance and conduct cases. • Ability to organise, document, and track ER matters with accuracy. • High attention to detail.
Responsibilities
• Reinforce leader-led decisions by co-piloting on ER cases with managers on case approach and each step of ER case management. • Own day-to-day casework, including Performance management, probation, attendance, behavioural concerns, and policy queries. • Ensure compliance and maintain accurate and complete documentation for each case. • Provide data insights and highlight trends or early flags to ensure early intervention can be delivered. • Ensure efficiency in case management and minimise case timelines from open to resolution as appropriate. • Partner across the People Team and wider business to ensure smooth alignment and delivery of ER cases. • What success looks like • Manager satisfaction with co-pilot support provided on cases. • Timely progression of cases and reduced delays. • Strong partnership with People Team and wider business. • Clear, reliable case data that supports planning and risk reduction. • High documentation accuracy and compliance.
Benefits
• Receive competitive compensation and equity ownership in Perk • Rest and recharge with 25 days of annual leave plus bank holidays • Take control of your physical health with private medical cover and voluntary dental insurance from Bupa, and discounted gym memberships with GymFlex • Plan for your future with our qualifying earnings company pension plan with Aviva • Know that your loved ones are protected financially through your Life Insurance if the worst were to happen • Rest assured that you’re covered by income protection in case you experience a long-term sickness or absence • Leverage tax-efficient cycle and electric car schemes with Cycle2Work & Octopus • Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones • Focus on your family with 12-16 weeks’ paid parental leave • Contribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causes • Broaden your horizons with up to 20 "Work from Anywhere" days per year • Stay savvy with access to a wide variety of discounts and rewards • Follow your passions and take a four-week, fully paid sabbatical once you reach 5 years • Let us help you move to one of our hubs with relocation support • AI is embedded in how we work across every function. The tools you'll use day-to-day are AI-enabled, so you can move faster and spend more time on the work that matters. In practice, that means using AI to research and prioritise accounts, draft and refine outreach, handle customer interactions more effectively, synthesise information, and cut through shadow work - the invisible tasks that pull people away from the work only they can do - so you can focus on relationships and outcomes. • We don't expect you to be an AI expert, but we do expect you to be curious and intentional about it. The bar is judgment: knowing when AI makes your work better, when to verify what it produces, and when to rely on your own expertise instead. • We'll ask about how you use AI in your interviews, not to test tool knowledge, but to understand how you think about it. That reflects how we work every day. • At Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work. • For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume.
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