Sparrow - Senior Product Designer

• Own end-to-end design for product features and workflows—from discovery to flows, UI, interaction details, and shipped outcomes. • Design for operational complexity: create experiences that handle edge cases, regulatory nuance, and real-world processes without overwhelming users. • Work across multiple personas: understand user goals and context, and design experiences that feel cohesive across different users and levels of expertise. • Partner closely with Product & Engineering to clarify problems, explore solutions, define scope, and ship high-quality work quickly. • Use research and data pragmatically: run scrappy discovery (interviews, workflow mapping, prototype tests), synthesize insights, and iterate. • Contribute to design quality and consistency: apply and help evolve design patterns and systems that enable speed and coherence. • Communicate clearly: share rationale, tradeoffs, and decisions to build alignment across the EPD team. • As an early senior member of the design team, you’ll play an important role in shaping the product experience and contributing to how we build. • We’re looking for a product-minded designer who stays close to customers and the details—someone who can simplify complex systems into calm, intuitive experiences. More specifically, we’re looking for people with: • 4–6+ years of product design experience (or equivalent), including shipping meaningful product work. • Experience designing complex, workflow-heavy products (bonus if operationally complex: fintech/healthcare/HR/payments/insurance/benefits/admin tools, etc.). • Strong interaction and systems thinking—able to design flows that handle nuance, permissions, states, and exceptions. • Comfort working with ambiguity and moving quickly: you can contribute to problem definition, propose options, and iterate toward strong solutions. • Strong collaboration skills with Product and Engineering, including participating in scope and tradeoff discussions. • Excellent craft and attention to detail in UI, content, and interaction patterns. • Strong written and verbal communication skills. • Ultimately, most important to us is someone who is passionate about applying technology to real, difficult problems, who loves building beautiful and useful products, and who finds our mission compelling.