Airwallex - Senior Manager, Operations Strategy (Risk Operation AI Enablement)
Upload My Resume
Drop here or click to browse · Tap to choose · PDF, DOCX, DOC, RTF, TXT
Requirements
• Deep operational domain knowledge, especially familiar with operational flows in risk operations, KYC/AML, fraud, or credit risk. • Strong coding skills and hands-on experience with low-code/no-code platforms. • Demonstrated experience in building, deploying, and optimizing AI/ML solutions in production environments. • Excellent stakeholder management, communication, and project leadership skills. • Bachelor’s or Master’s degree in Computer Science, Engineering, Data Science or a related field. • 5+ years of experience in risk management, operations, or technology roles within fintech or financial services, with a proven track record of AI/ML solution delivery. • Experience with building AI solutions in risk management. • This job description is designed to attract high-caliber, technically skilled, and operationally savvy leaders who can bridge the gap between risk operations and AI-driven transformation, reflecting both Airwallex’s internal standards and best practices in leading fintechs. • Applicant Safety Policy: Fraud and Third-Party Recruiters • To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page. • Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. • Equal opportunity
Responsibilities
• As Senior Manager, Risk Operation AI Enablement, you will be at the forefront of transforming our risk operations through AI. You will partner with operations, product, and engineering teams to identify, prototype, and deploy AI solutions that drive efficiency, scalability, and proactive risk control. This is a hands-on, high-impact role for whom thrives at the intersection of operational excellence and technical innovation. This role is based in Singapore. • Work with different Operations teams to identify high-impact AI use cases and lead the design and execution of proof-of-concepts (POCs) to validate feasibility and business value. • Collaborate with Engineering to deploy successful AI solutions into production, ensuring robust integration with existing workflows and systems. • Continuously monitor and analyze AI agent performance post go-live, iterating on models and workflows to optimize accuracy, efficiency, and business outcomes. • Rapidly build and iterate on operational AI tools using low-code or no-code platforms, empowering Ops teams to scale solutions with minimal engineering bottlenecks. • Act as the bridge between Operations, Engineering, Data Science, and Compliance, ensuring alignment and effective execution of AI initiatives. • Ensure all AI solutions adhere to regulatory requirements, internal governance standards, and best practices for responsible AI in financial services. • Shape and drive strategic initiatives to uplift risk management, operational efficiency, and customer experience through AI.
No credit card. Takes 10 seconds.