moonpig - Software Engineering Manager
Responsibilities
• Build a strong Product-Engineering partnership where engineers contribute to discovery, problem definition, prioritisation, solution shaping and evaluating outcomes. • Develop a deep understanding of the Reminders domain, including CRM-backed targeting, customer-facing full-stack experiences and opportunities to make greater use of personalisation. • Stay hands-on and close to the technology, contributing code to Production where appropriate while enabling the team to own critical-path delivery. • Facilitate technical discussions and collaborative engineering sessions, helping the team reach well-reasoned decisions without becoming the default decision-maker. • Encourage healthy technical debate, drawing out different perspectives and helping the team navigate strong opinions or disagreement based on evidence and merit. • Promote pragmatic engineering practices and simple solutions, including sensible build-versus-reuse decisions. • Own engineering delivery across estimation, planning, sequencing, dependencies, risks and clear communication of progress, using relevant metrics to support sustainable and predictable delivery. • Balance customer and business value with maintainability, reliability and technical quality, including sustainable management of technical debt, automated testing and appropriate technical documentation. • Champion strong engineering practices, including collaborative programming, testing approaches such as TDD, CI/CD and production ownership. • Ensure strong observability and operational health, with useful code-quality and Production metrics, appropriate KPIs, well-calibrated alarms and clear ownership of actions following incidents and PIRs. • Build relationships across Moonpig and make effective use of capabilities in Data Science, CRM, platform and other engineering teams to improve personalisation, reduce complexity and manage dependencies. • Use customer, product and engineering data, alongside experimentation where appropriate, to evaluate outcomes and identify opportunities. • Ensure the Reminders area meets relevant privacy, data protection, security and legal requirements, working with specialists including our DPO, Legal and Security teams. • Line manage three permanent engineers and support the effective integration of one contractor, setting clear expectations and creating a high-performing team environment. • Coach and develop engineers through regular 1:1s, timely feedback, development plans, performance reviews and active mentoring. • Own hiring and capability planning, identifying where the team needs to develop or add skills and capacity. • Grow technical leadership throughout the team rather than concentrating technical authority with the Engineering Manager. • Create an inclusive and psychologically safe engineering culture where people can challenge ideas, learn from failure, share feedback and celebrate progress. • Represent the team with technical and non-technical stakeholders, creating clarity around priorities, decisions, risks, trade-offs and dependencies.
Benefits
• We believe in empowering our team to do their best work. Enjoy: • 💰 Competitive Pay & Bonuses: Plus, generous pension plans & staff discounts. • 💆🏽 Wellbeing First: Private healthcare (UK) and mental health support • 🏖️ Flexible Working & Time Off: Generous holidays, hybrid working (1-3 days in office, depending on role/team) & up to 20 days of international working. • 📈 Career Growth: Learning allowances, coaching & development programs. • Want to know more? • Check out our podcast, tech blog and product blog to hear more about how we work and what we're building! • Our Ways of Working: • We trust our colleagues to do what’s right and offer flexibility to support a balance between work and life. At the same time, face-to-face office time is an important and expected part of working at Moonpig Group. We believe regular in-person working supports collaboration, alignment, and effective decision-making. Candidates will have regular and ongoing time working from the office as part of their role, which will be discussed during the recruitment process. • Moonpig Group's Commitment to Equality, Diversity, and Inclusivity: • At Moonpig Group, we’re all about creating a workplace where everyone feels they truly belong. We celebrate what makes each of us unique, whether that’s our background, how we work best, or what matters most to us. • From working parents who need flexible hours to neurodiverse colleagues with specific working styles, we’re here to support our people in ways that work for them. Because when you feel valued and included, you can thrive, and so can we. • We’re proud to have a number of employee-led groups driving this forward, including our LGBTQ+, Gender Balance, Neurodiversity and EMBRACE (Educating Myself for Better Racial Awareness and Cultural Enrichment) communities, plus our Group-wide EDI committee. These teams help make sure every voice is heard and every idea has a place. • We know that diversity fuels creativity, innovation and connection, and that’s why we’ll keep pushing for progress. Together, we’re building a culture where everyone feels safe, supported, and free to be their brilliant, authentic selves. • If you have a preferred name, please use it to apply and share your pronouns if you are comfortable to do so😊 - If you have any reasonable adjustment requests throughout the interview process please let us know on your application or speak to the Recruiter.
Apply in one click
Upload My Resume
Drop here or click to browse · Tap to choose · PDF, DOCX, DOC, RTF, TXT