reflexai - Sr. Product Manager

• Be responsible for every aspect of your products, from concept to go-to-market and post-launch iteration • Go deep with users and customers to understand their needs — spoken and unspoken — and translate that understanding into clear decisions about what to build and why • Use AI tools (Claude, Cursor, v0, and others) to prototype concepts, stress-test ideas, and close the gap between your thinking and what engineering needs to build • Form strong UX opinions and advocate for them — you’ll often be the primary design voice in the room • Collect and analyze feedback from customers, stakeholders, and beyond, and work with engineering and AI/ML partners to craft and deliver products that solve real problems and delight users • Prioritize ruthlessly by understanding and communicating the costs and benefits of each choice • Throughout everything you do, deliver solutions that are aligned with our values of Security, Customer impact, Long-term mindset, Innovation, and Inclusion • YOU MIGHT BE A GREAT FIT IF… • You have at least 5 years of experience building beloved consumer products and/or taken those same sensibilities to build B2B software that users love and can’t imagine living without • You’ve used AI coding and prototyping tools to build things yourself — not as a demo, but as part of how you actually work • You have strong enough UX instincts that you can give crisp, actionable direction on interaction design and hold a high bar for craft, even without a designer in the room • You love to go deep with users and customers to truly understand their needs and motivations — and you can turn incomplete or ambiguous inputs into solid action plans • You’ve shipped in environments where the role wasn’t fully defined, and you filled the gaps • You’re a strategic and principled thinker who knows when to leverage data to inform decisions and when to follow your instincts • You are technical enough to ask engineers good questions about architecture and product decisions alike • You are relentlessly curious — you love to untangle knotty problems, learn new businesses, and play with new technology to see how it works • You have an ownership mentality — you run towards fires, roll up your sleeves to pitch in where it’s needed, and leave the products and teams you touch better than you found them • You communicate with empathy, rigor, and precision • You’re extremely kind and extremely competitive — you’re ambitious and love to win, but you know that doesn’t matter if you’re not first and foremost a good person to those around you • You’re excited about how AI can help people lean into their humanity