Gelato - Product Manager, GelatoConnect

• You are a builder at heart. You believe the best product thinking happens when you can make ideas tangible - fast. You do not wait for permission or perfect information; you prototype, test, learn, and iterate. You treat AI as a thought partner and a force multiplier, not just a feature to ship. • You have an entrepreneurial mentality and thrive in environments where ambiguity is the norm. You are comfortable operating across strategy and execution - framing a market opportunity in the morning and debugging a customer integration issue in the afternoon. You communicate with precision and empathy, and you earn trust by consistently delivering results. • You take accountability seriously. With AI, you can delegate the work but not the accountability. You define what "good" looks like before you start, evaluate outputs critically, catch what is wrong before it ships, and own the outcomes of your AI-assisted workflows. • AI Fluency Expectations • We set a high bar for AI fluency. This is not about knowing which tools exist - it is about having AI embedded into how you work every day, with repeatable systems and measurable impact. Concretely, we expect you to: • Use AI tools as part of your daily workflow for discovery, analysis, prototyping, and communication • Build working prototypes and MVPs using AI-assisted development — not just wireframes or slide decks • Demonstrate an iterative, "AI as thought partner" approach: prompt, push back, refine, evaluate - not just accept the first output • Show an upward trajectory of AI fluency - what have you tried, what did you abandon, and how has your approach evolved? • Take full accountability for AI-generated outputs: you verify, you evaluate, you own the quality • You have 5+ years of hands-on product management experience in B2B SaaS, vertical SaaS, or workflow/operational software, ideally in a startup or scale-up environment • You have owned products end-to-end, from customer discovery through to delivery and live operation - not just contributing to a subset of the lifecycle • You are comfortable working closely with engineering and are technically fluent: you can discuss architecture trade-offs, work with data (e.g. SQL), and build functional prototypes when needed • You have practical experience using AI in your workflow (e.g. prototyping, analysis, spec creation), with clear examples of how it improved speed or decision quality • You are able to take ambiguous, incomplete, or conflicting inputs and turn them into clear priorities, decisions, and shipped outcomes • You demonstrate strong product judgment: you can prioritize effectively, say no when needed, and focus on what drives real customer and business value • You can advocate for decisions with both qualitative insight and quantitative rigor • You communicate with clarity and conviction - in writing, in demos, and in customer conversations • You are energized by the challenge of bringing a traditional industry into the AI age • Graduate degree with strong academic performance is valued, but what you have built matters more than where you studied. • What it's like to work at Gelato • We are a customer-obsessed team with the ambition to change the world by connecting technology to the printing industry and making it much more sustainable. Everyone who joins our team must feel genuinely intrigued and motivated by our mission. We expect a lot. We are a driven team with big goals, so we seek individuals who are genuinely passionate about their work and possess an entrepreneurial spirit. Our culture is unique and we live by our values, so it's worth learning more about our culture and how we work before presenting your application. • At Gelato, we pride ourselves on our global presence with 14 offices worldwide, fostering a dynamic and diverse work environment. Rooted in a culture that values collaboration, creativity, and camaraderie, we actively cultivate a company culture that thrives on shared experiences. We encourage team members to embrace this culture by working from our inspiring office spaces at least three days a week, allowing for meaningful connections and collective growth. • Lastly, we ask that you please upload your CV in English, regardless of which country you are applying from.