lendable - Product Manager - UK Cards

• This role will cover a broad range of work across the UK Cards product. • 1. Driving product and growth initiatives • You will identify opportunities to improve customer experience, engagement, conversion and business performance. • Examples include: • Designing and running experiments across acquisition, onboarding, engagement and retention • Improving customer journeys, product features and servicing experiences • Using data and customer insights to prioritise product opportunities • Defining MVPs and validating ideas before committing engineering resources • Working closely with engineering teams to deliver high impact improvements • 2. Building operational leverage and AI-enabled workflows • We want someone who actively looks for smarter and more scalable ways to work. • Examples include: • Improving internal tooling and operational workflows • Driving adoption of AI tools across the team (Claude, Cursor and other emerging tooling) • Supporting development of AI-powered customer support and servicing • Automating manual operational processes where possible • Helping teams make faster and better decisions through better workflows • 3. Owning cross functional problem solving • The role requires operating across product, operations, finance, capital markets and customer servicing. • Examples include: • Identifying operational bottlenecks and driving improvements • Coordinating complex initiatives across multiple teams • Translating ambiguous business problems into impactful plans • Balancing customer outcomes with commercial and operational constraints • A core part of the role is continuously challenging how things are done today and helping the organisation operate in simpler, faster and more effective ways. • Who this role is for • This role is designed for someone who wants significant ownership and enjoys solving hard problems in fast moving environments. • Typical profile • 4+ years of experience in product, strategy, consulting, analytics or startup environments • Experience owning products or growth initiatives • Strong interest in fintech, lending and technology • Comfortable working across both strategy and execution • Curious about AI and how new tools can improve product development • Interested in building and scaling products with real business impact • You should be someone who • Thinks from first principles rather than accepting how things currently work • Challenges assumptions and asks high quality questions • Enjoys solving ambiguous and messy problems • Uses data confidently to make decisions • Moves quickly and tests ideas pragmatically • Is highly ownership and execution focused • Can operate independently with broad direction • Communicates clearly across technical and non technical teams • Is comfortable switching between product, operational and commercial contexts • How consumer lending and credit cards work in practice • Building and scaling one of the UK’s most successful fintech products • Product-led growth and experimentation • AI tooling and automation inside a real product organisation • The operational and commercial side of running a fintech business • Cross functional decision making across product, finance, operations and risk