coastal - AML Investigations Analyst I
Requirements
• Strong attention to detail and eagerness to learn investigative methodologies. • Clear written and verbal communication skills. • High level of personal accountability and ability to work under supervision. • Interest in financial crime risk and regulatory compliance. • Team-oriented mindset and willingness to contribute to a collaborative environment. • Strong research skills from all available sources. • Strong analytical mindset with the ability to detect patterns, assess risk, and draw reasoned conclusions with minimum guidance. • Sound judgment in handling sensitive and ambiguous matters with discretion to ensure strict confidentiality requirements. • Highly organized and able to manage multiple priorities under tight deadlines. • Openness to feedback and dedication to continuous learning and growth. • Bachelor’s degree in Business Administration, Criminology, Finance, or a related field; OR an equivalent combination of education and relevant experience. • 1+ years of relevant experience in banking, AML compliance, or fraud investigations. • Familiarity with BSA/AML regulatory frameworks and general financial services operations. • Intermediate proficiency in MS365 tools, including Excel, Outlook, Teams, and Word. • HOW YOU’LL THRIVE AT COASTAL • Be the Best – Communicate effectively, pay close attention to detail, and prioritize your personal development. • Be Relentless – Thrive in a goal-oriented environment exercising both patience and persistence. Advocate for our customers and team members and strive to promote the Coastal Difference. • Be Un-Bankey – Be a forward thinker with a creative mindset. Build long-lasting relationships promoting the Coastal Difference, built on a foundation of integrity, honesty, and trust. • Embrace Gray Thinking – Use sound judgment while decision-making and problem-solving. Think outside the box. • Stay Flexible – Organize and strategize effectively while always being prepared to adapt on the fly. Seek efficiencies for Coastal to work smarter, not harder. • Take Care of Each Other – Understand what it means to be a true team player and have your teammate's back. Practice self-awareness and build your emotional intelligence. • BEING YOU AT COASTAL
Responsibilities
• Triage alerts from transaction monitoring systems to identify potential indicators of suspicious activity. • Conduct basic investigations by reviewing customer activity, documentation, and transaction data. • Document case details clearly in the AML case management system to support decision-making and audits. • Assist in preparing Suspicious Activity Reports (SARs) and narrative summaries for review by senior team members. • Apply regulatory knowledge and company policies to daily casework and ensure actions align with procedural standards. • Monitor training materials and industry resources to build knowledge of AML laws and typologies. • Participate in ongoing training and cross-training opportunities with BSA/AML teammates. • Contribute to process improvement discussions and support department-level projects as needed. • Collaborate with internal teams to gather documentation or clarify customer activity during investigations. • Ensure assigned casework meets internal service level agreements (SLAs) and quality expectations.
Benefits
• We’re proud to offer a comprehensive benefits package designed to support your health, financial well-being, and work-life balance. Our offerings include: • Medical Coverage: Choose from three competitive medical plans to find the coverage that best fits your needs and lifestyle. • Health Savings Account (HSA): Available with eligible medical plans, offering tax advantages and employer contributions. • Flexible Spending Accounts (FSA): Options for healthcare and dependent care expenses to help you save on out-of-pocket costs. • Dental and Vision Insurance: Plans to keep you and your family smiling and seeing clearly. • Life Insurance: Company-paid basic life insurance with options to purchase additional coverage for yourself and your dependents. • Long-Term /Short-Term Disability (LTD): Income protection in the event of a long-term illness or injury. • Supplemental Benefits: Including Hospital Indemnity, Accident Insurance, and Critical Illness coverage to provide extra financial support when you need it most. • 401(k) Retirement Plan: A competitive retirement savings plan with company matching to help you plan for the future. • Paid Time Off: Generous vacation and sick leave policies to support your time away from work. • Holidays: Enjoy 11 paid holidays throughout the year. • Check out our benefits on our careers site https://jobs.ashbyhq.com/coastal!! • PHYSICAL DEMANDS • The physical demands described below are required to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • While performing the duties of this job, the employee must be able to: • Sit for extended periods of time. • Stand for extended periods of time. • Perform repetitive finger, hand, and arm movement. • Use electronic office equipment such as a computer keyboard, mouse, ten key, telephone, etc. • View and read computer screens for extended periods. • Occasionally stoop, kneel, crouch, or crawl. • Occasionally lift or move up to 10 pounds.
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