Twilio - Payroll Analyst II (US and Mexico Payroll)
Requirements
• Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! • 3+ years of experience processing payroll for the US • Previous Workday Payroll processing experience • Knowledge of payroll processes, statutory laws, and Fair Labor Standards Act. • Excellent written, and verbal communication skills in English • Intermediate Excel Proficiency • Desired: • PAYO certification FPC or CPP • ADP Smart Compliance or OSV Sphere (or similar platform) experience • Location • This role will be remote, and based in Mexico. • Travel • We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 5% travel is anticipated to help you connect in-person in a meaningful way.
Responsibilities
• Process multi-state US biweekly payroll within Workday, ensuring accurate calculations and data integrity. • Coordinate with the local payroll vendor to validate inputs, review outputs, and ensure compliant payroll delivery for Mexico. • Provide operational coverage and backup support across Americas regional payroll cycles as needed. • Perform detailed biweekly payroll audits alongside US team members to verify all transactions are processed and reported accurately. • Cultivate positive working relationships with internal stakeholders by providing timely payroll support and operational feedback. • Resolve employee inquiries submitted through ServiceNow promptly and professionally, meeting established SLAs.
Benefits
• Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. • Twilio thinks big. Do you? • We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. • So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. • Stay alert to recruitment fraud • We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps..
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