Sword Health - Revenue Operations Analyst, Finance
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Requirements
• This role sits within the Finance organization and reports into the Senior Director of Revenue Operations (RevOps). The RevOps team is a small but mighty team of 3 individuals with a strong growth mindset, who love working cross-functionally and are passionate about helping Sword members. This team is critical to the path to profitability and takes pride in working on high-visibility, high-stakes projects within the Finance organization. • AI Proficiency at Sword Health • AI fluency is a core expectation at Sword Health. Every candidate is assessed against our three-level framework — be ready to share real examples of how AI is already part of how you work. • Explorer (Level 1) — Uses AI daily to boost personal productivity • Builder (Level 2) — Creates workflows and tools that elevate the whole team • Integrator (Level 3) — Embeds AI into products and processes at scale • Every hire must demonstrate at least Level 1. The expected level will vary depending on the seniority of the role. • At least 1.5 - 2 years of experience in a startup, or in management consulting • Comfort with ambiguity • Excellent attention to detail • Experience working cross-functionally with different teams • Efficient written and verbal communication skills • Excitement to wear multiple “hats” and problem solve effectively • Undergraduate college degree • Revenue Cycle Management (RCM) knowledge preferred • What we would love to see • We’d love to see someone who is self-motivated, resourceful and proactive about driving projects to success. Someone who is highly attentive to detail, has a learn-it-all attitude, and isn’t afraid to ask questions, take on a new challenge and grow with Sword • $75,295 - $118,321 a year • This range includes base, variable and equity • These compensation bands are just the starting point. Once someone joins and proves they’re outlier talent, we adjust quickly to ensure their compensation aligns with their impact. • Our job titles may span more than one career level. Actual pay is determined by skills, qualifications, experience, location, market demand, and other factors. Compensation details listed in this posting reflect the base salary and any potential variable, bonus or sales incentives, and the Company’s estimation of the value of private company stock options, if applicable. The pay range is subject to change, future value of company stock options is not guaranteed, and compensation may be modified in the future. In addition to our total compensation, Sword offers a number of benefits as listed below.
Responsibilities
• Independently own pre-submission, submission and post-submission workflows of Sword’s Revenue Cycle operations • Identify, implement and quantitatively report out on areas of improvement in Sword’s existing billing operations that impact our path to profitability • Independently lead projects that scale manual, error-prone RCM operations with the goal of accelerating cash collections • Work on building new initiatives from the ground-up, such as international expansion pricing, billing and cash collections • Identify potential areas of opportunity to leverage AI in order to reduce existing manual operations but also external cash-collection acceleration initiatives • Partner with Sword’s Intelligence, Data and Product teams to build quarterly roadmaps that align with company-wide goals • Working closely with the Customer Success and Partner Success teams on all items related to customer and partner pricing, billing, payment items • Developing self-serve dashboards that better support Commercial teams and eliminate the need for manual data manipulation • Support the project management of setting up new payment structures as Sword expands into additional solutions • Perform and streamline monthly activities related to reducing time to cash, managing denials and troubleshooting rejections • Work regularly with the Product team on scaling our home-grown billing tool • Collaborate closely with the Data team in developing and validating financial metric dashboards that reduce manual reporting • Work cross-functionally with the Accounting team on activities related to monthly close such as revenue recognition and payment reconciliation • Own the front-end of the billing lifecycle which includes participating in external calls with clients, payers, health plans; representing Sword as the reimbursement SME
Benefits
• Comprehensive health, dental and vision insurance* • Life and AD&D Insurance* • Financial advisory services* • Supplemental Insurance Benefits (Accident, Hospital and Critical Illness)* • Health Savings Account* • Equity shares* • Discretionary PTO plan* • Parental leave* • Flexible working hours • Remote-first company • Paid company holidays • Free digital therapist for you and your family • Eligibility: Full-time employees regularly working 25+ hours per week • Note: Applicants must have a legal right to work in the United States, and immigration or work visa sponsorship will not be provided. • SWORD Health, which includes SWORD Health, Inc. and Sword Health Professionals (consisting of Sword Health Care Providers, P.A., SWORD Health Care Providers of NJ, P.C., SWORD Health Care Physical Therapy Providers of CA, P.C.*) complies with applicable Federal and State civil rights laws and does not discriminate on the basis of Age, Ancestry, Color, Citizenship, Gender, Gender expression, Gender identity, Gender information, Marital status, Medical condition, National origin, Physical or mental disability, Pregnancy, Race, Religion, Caste, Sexual orientation, and Veteran status. • We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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