Galaxy - Technical Program Manager
Requirements
• You are an execution-focused Technical Program Manager who brings structure to ambiguity and keeps globally distributed engineering teams moving with clarity and accountability. You'll work across time zones and functions — partnering with engineering leads, product, and business stakeholders to drive high-quality delivery across the Staking team. • You own the operational side of software development: intake, prioritization, delivery tracking, and stakeholder coordination. You're proactive about ensuring new asks are clearly defined, appropriately scoped, and visible. You take accountability for follow-through — whether that means chasing down blockers, surfacing risks early, or prompting stakeholders when things stall. You don't assume someone else will handle it; you make sure it happens. • You have the technical depth to follow architecture conversations, dig into dependencies, and represent the state of a project with confidence. Engineers trust you to understand the nuance; business stakeholders rely on you to translate it. • 7+ years of experience in Technical Program Management with direct involvement in engineering-led delivery. • Strong track record leading complex, cross-functional initiatives — ideally across time zones and with multiple engineering teams. • Proven ability to manage intake, triage new requests, and partner with tech leads to define scope and priorities. • Confident tracking resource allocation and team workloads across multiple pods, and surfacing gaps or overloads early. • Highly structured in approach, with fluency in delivery tooling (JIRA, dashboards, docs) and the ability to create clear visibility for both working teams and executive stakeholders. • Strong communicator — capable of producing concise weekly status updates and interfacing directly with senior stakeholders. • Operates independently, with a bias for action and accountability. • Ability to engage deeply with technical projects — not coding, but able to understand architecture, dependencies, and implementation complexity. • Based in London, able to bridge the execution gap between New York and Hong Kong. • High agency, low ego. You'll own a clear mandate and are expected to drive within it. • Experience in digital assets, financial markets, or operations-heavy technology environments. • Prior experience as a software engineer or in a hands-on technical role. • Familiarity with staking, validators, or blockchain infrastructure. • Experience working alongside tier-1 financial institutions (banks, asset managers, custodians).
Responsibilities
• Own delivery across Blockchain Engineering teams • Act as the key execution partner to the Head of Blockchain Engineering, supporting engineering teams across New York and Hong Kong. • Own the end-to-end intake process for new workstreams — ensuring asks are captured, clarified, scoped, and prioritized in coordination with tech leads, product, and stakeholders. • Maintain a global view of team resourcing and delivery: who is on what, what the current priorities are, and where there are conflicts or gaps. • Own project management for larger or complex initiatives that span multiple teams or functions, including dependency management and stakeholder coordination. • Create visibility and drive alignment • Create and maintain up-to-date status dashboards and reporting tools to provide a single pane of glass for leadership and stakeholders. • Facilitate agile ceremonies — planning, stand-ups, retrospectives — where needed, and ensure JIRA and other tooling reflect accurate project states. • Provide regular, concise, and structured status updates to senior leadership, including the Head of Blockchain Engineering. • Coordinate with adjacent teams (infrastructure, security, controls) where dependencies impact delivery. • Surface and resolve blockers • Proactively identify blockers, risks, and shifts in scope or resourcing — and ensure the right people are aware early. • Work closely with tech leads to ensure structured delivery across time zones and consistent execution rhythms. • Chase down vendor updates, resolve cross-team dependencies, and keep commitments on track without waiting to be asked. • Improve the operating system • Contribute to the evolution of delivery process maturity across the Technology organization. • Keep cadences, rituals, and tooling simple — compounding clarity, not overhead. • Embrace and champion the thoughtful adoption of AI to improve team performance and business outcomes. • Leverage AI tools (e.g., generative AI, automation platforms, data copilots) to improve productivity, decision-making, and output quality in your day-to-day work.
Benefits
• Competitive base salary and discretionary bonus • Hybrid/Flexible Working Arrangements • Flexible Time Off (paid) • 3% 401(k) company contribution • Company-paid health and protective benefits for employees, partners, and other dependents • Generous paid Parental Leave • Competitive family planning benefits for US employees • Opportunities to learn about the Crypto industry • Smart, entrepreneurial, and fun colleagues • Free daily snacks and weekly breakfasts/lunches • Employee Resource Groups • Free coaching and counseling sessions through Headspace • Galaxy respects diversity and seeks to provide equal employment opportunities to all employees and job applicants for employment without regard to actual or perceived age, race, color, creed, religion, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital or partnership or caregiver status, ancestry, national origin, citizenship status, disability, military or veteran status, protected medical condition as defined by applicable state or local law, genetic information or predisposing genetic characteristic, or other characteristic protected by applicable federal, state, or local laws and ordinances. • We will endeavor to make a reasonable accommodation to the known limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete the application process or to participate in an interview, please contact [email protected].
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