Ramp - Technical Program Manager
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Requirements
• 5+ years of TPM experience, ideally in a high-growth startup environment • Genuine AI fluency: you are actively building with and thinking about AI tools (Cursor, Claude Code, etc.) and using them in day-to-day work, not just aware of them • Ability to operate as both executor and leader. You're the person who does the work and raises the bar for how it gets done • Proven ability to earn trust quickly and become the person teams want to confide in — this is a relationship-driven role as much as an execution one • BA/BS in a technical or analytical field (e.g. Computer Science, Engineering, Information Systems, Analytics, or related) • Proven ability to lead small, cross-functional teams toward ambitious goals with urgency and agency. • Experience building programs at high-rigor, fast-moving companies • Background as a software engineer or technical founder • Familiarity with how LLM-based systems are built and deployed — enough to have a meaningful technical conversation with the engineers building them • Benefits available to all full-time Ramp employees (Global) • Unlimited AI token usage • Centralized home-office equipment ordering • Health and wellness stipend • Budget for intra-office travel • Weekly coffee stipend • United States • 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents • One Medical annual membership • 401(k), including employer match on contributions made while employed by Ramp • Fertility HRA (up to $10,000 per year) • Parental leave: up to 16 weeks (80 days) at 100% pay • Pet insurance • In-office perks: lunch, snacks, drinks, and more • Relocation support to NYC or SF (as needed) • Canada • Group medical, dental, and vision coverage through Sun Life • Life, AD&D, and disability coverage • Fertility drug coverage (up to $4,000 lifetime) • Group Retirement Plan with employer match (RRSP + DPSP) • Parental leave: up to 16 weeks (80 days) at 100% pay, with additional time available at reduced pay • Employee Assistance Program and virtual care through Lumino Health • United Kingdom • Private medical insurance through Freedom Elite • Virtual GP and at-home care via eMed x Livi • Workplace pension through Penfold, with salary sacrifice option • Referral Instructions • If you are being referred for the role, please contact that person to apply on your behalf. • Other notices • Other notices • Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. • Beware of recruiting scams: Ramp will only contact you through official @Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process. • Ramp Applicant Privacy Notice
Responsibilities
• Lead large-scale technical programs across engineering and adjacent teams—from CI/CD and infrastructure scaling to incident response, and driving other strategic projects across the engineering organization • Own Ramp's engineering incident response program, improving processes, running retrospectives, and keeping the bar high on how the org learns from incidents • Be the connective tissue between platform and product engineering teams, ensuring context flows both ways and nothing falls through the cracks and high-quality execution of projects in an effective manner • Own programs end-to-end: from scoping and kickoff through delivery, observability, and retrospective • Partner with engineering leaders to define technical roadmaps, understand how multiple projects overlap and complement each other, and ensure the programs fit within the goals of the organization • Collaborate with lead engineers, engineering managers and other groups to help communicate business and engineering strategies to the wider organization • Help shape how the TPM function operates at Ramp: set standards, define playbooks, and raise the bar for how technical programs are run
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