Life360 - Staff Technical Program Manager, AI Native
Requirements
• 10+ years of program management experience. A proven track record of successfully leading complex, cross-functional projects end-to-end. • 10+ years of program management experience. • Technical fluency. A deep understanding of relevant technologies, with the ability to make informed technical decisions and influence system designs and roadmaps. Hands-on comfort working with engineering-standard tooling (e.g., Jira, Confluence, Linear) and AI agent tooling (e.g., Claude, Cursor). Bachelor's Degree from an accredited university or equivalent experience in software engineering or a similar major. • Technical fluency • Fearless AI-Native operator. This is a requirement, not a preference: you find ways to make parts of your own role more and more obsolete over time by automating with AI agents, managing them for quality as you would a team, and you remain in the driver's seat. • Fearless AI-Native operator. • An outstanding communicator. Excellent communication and interpersonal skills, including the ability to communicate effectively with technical and non-technical audiences, both verbally and in writing. • An outstanding communicator. • What Sets You Apart • What Sets You Apart • Simplification expert. You create order and predictability without a heavy process. You proactively help people do their best work. You can understand and break down complex, multifaceted programs and projects into manageable pieces, organize cross-functionally, and drive execution. • Simplification expert. • Builder by instinct. You don't wait for a system to exist; you think through intent and needs, align stakeholders, and build one. • Builder by instinct. • Naturally cross-functional. You build trust with engineering, legal, finance, and product alike. You understand their needs and pain points. • Naturally cross-functional. • A steady leader and influencer. You are comfortable in the room and out of it. You can represent the VP's perspective in a meeting, make judgment calls in real-time, and then hand off cleanly. You can lead, motivate, and influence teams and stakeholders. • A steady leader and influencer. • High follow-through. You close loops. When you say you'll do something, it gets done. People learn quickly that things don't fall through the cracks with you. • High follow-through. • Strategic value-add. You're not just running a process, you're reading the room, flagging risks across the department, and challenging assumptions. You elevate the quality of the thinking, not just the output. • Strategic value-add.
Responsibilities
• Operational Rhythm and Planning • Own the department’s end-to-end planning operating system: OKR cycles, QBR prep, roadmap management, review operations, and quarterly goal-setting. • Own the weekly execution alignment meeting: agenda, pre-reads, decisions logged, follow-ups closed out. • Drive the development of strategic collateral, including all-hands presentations, team offsite content, and presentations to executives. • Centralize the department’s artifacts into one reliable source of truth, aligned with Life360’s knowledge management framework. • Transform the department’s operating system from AI-assisted to AI-native, thoughtfully and rigorously. • Uplevel Cross-Functional Coordination • Serve as connective tissue across departments and functions. • Coordinate intake, triage, and staffing for incoming requests that touch the department's remit. • Spot organizational friction, misalignments, or communication gaps and proactively fix them without needing to be asked. • Bolster Strategy Operations • Prepare and stress-test materials before they go up the chain. • Flag risks and challenges at different altitudes, working with leadership on scenario planning and mitigation. • Own Key Projects • Own Key Projects • Pick up high-priority, time-boxed projects that need a trusted operator to drive them to completion: strategy analysis, RFPs, go/no-go frameworks, build-vs-buy evaluations, data audits, and more. • Act as an extension of the department VPs on high-priority workstreams where presence and follow-through matter more than deep functional expertise.
Benefits
• Competitive pay and benefits. • Medical, dental, vision, life, and disability insurance plans (100% paid for US employees). We offer supplemental plans for medical and dental for Canadian employees. • 401(k) plan with company matching program in the US and RRSP with DPSP plan for Canadian employees. • Employee Assistance Program (EAP) for mental wellness. • Flexible PTO and 12 company-wide days off throughout the year. • Learning & Development programs. • Equipment, tools, and reimbursement support for a productive remote environment. • Free Life360 Platinum Membership for your preferred circle. • Life360 Values • Our company’s mission-driven culture is guided by our shared values to create a trusted work environment where you can bring your authentic self to work and make a positive difference • Be a Good Person - We have a team of high-integrity people you can trust. • Be Direct With Respect - We communicate directly, even when it’s hard. • Members Before Metrics - We focus on building an exceptional experience for families. • High Intensity High Impact - We do whatever it takes to get the job done. • Our Commitment to Diversity • We believe that different ideas, perspectives, and backgrounds create a stronger and more creative work environment that delivers better results. Together, we continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees. It fuels our innovation and connects us closer to our customers and the communities we serve. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their authentic best selves to work.
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