ChamberCardio - Senior Manager, Network Strategy & Activation

Washington, District of Columbia, USA - Hybrid4w ago

In Office Senior NA Senior Community Manager Head of Operations Account Management Project Planning Health Assessment Reporting Documentation

Requirements

• 5–8+ years across health system strategy, strategic account management, enterprise implementation, or provider-focused consulting. • Direct experience owning or advising a complex health system or multi-site provider relationship through implementation and steady-state operations. • Range and bias toward doing the work: comfort moving between executive conversations, spreadsheets, and practice operations problems in the same day, with willingness to handle unglamorous tasks that move work forward. • Strong project management instincts: build the plan, hold dates, chase details, and keep work from going quiet. • Analytical fluency: comfortable building models, reading performance reports, and turning either into actionable recommendations. • Excellent written and verbal communication; credible with both health system executives and practice office managers. • Working knowledge of value-based care, payer-provider dynamics, and provider contracting; cardiology experience is a plus. • Comfort with technology and curiosity about AI and automation as force multipliers for a small team. • Willingness to travel regularly to practice sites and partner health systems. • Our values guide how we lead, collaborate, and care: • Low Ego: We stay grounded, curious, and open to feedback. • Empathy: We build trust through compassion and thoughtful communication. • Courage: We take action, think critically, and challenge ideas respectfully. • Ownership: We follow through with integrity and hold ourselves to high standards. • Grit: We push through ambiguity, move with urgency, and solve problems with horsepower and heart. • Remote or hybrid options available. This role carries regular travel to practice sites and partner health systems. Must be able to work EST/CST hours.

Responsibilities

• HEALTH SYSTEM ENTERPRISE MANAGEMENT • Own end-to-end implementation for Chamber’s health system partners, from executed agreement through go-live and steady-state operations: build the plan, run work-streams, and hold internal and partner teams to dates. • Serve as day-to-day relationship owner for enterprise partners, building trust with executive sponsors, service line leaders, and practice-level operators. • Map complex stakeholder environments and sequence the work by identifying early who must say yes and what they need to do so. • Translate enterprise agreements into operational requirements—provider rosters, data flows, care pathways, and reporting—and partner with Clinical, Product, and Data to stand them up. • Build the enterprise implementation playbook so each new health system goes live faster than the last. • PRACTICE ACTIVATION & PANEL DENSITY • Drive panel density across the network: more participating providers, more attributed patients, and deeper program adoption within existing partner practices. • Own the activation path end to end, moving practices from agreement to fully onboarded and live in Chamber programs, and share a density and activation target with the Head of Network Operations. • Manage network participation agreements and amendments from draft to execution, coordinating legal, payer, and practice-side stakeholders while keeping documentation accurate and current. • Partner with Practice Success Managers to sequence onboarding, clear blockers, and ensure each newly activated practice has a defined first 90 days. • Identify untapped density—providers not rostered, sites not live, programs not adopted—and build the plan to close the gaps. • OPERATING CADENCE & CROSS-FUNCTIONAL LEVERAGE • Build and run the practice network meeting cadence: set the calendar, own agendas, prepare materials, and drive follow-ups so nothing falls between meetings. • Prepare analysis that sharpens conversations—performance against contract, program adoption, and opportunity sizing—and own the narrative around it. • Act as an extender for the Head of Network Operations, carrying ambiguous, high-stakes work through to results. • Keep network-wide visibility current—what’s live, progressing, and at risk—so leaders make decisions from accurate information. • Use technology and AI to automate reporting and follow-up work, preserving time for relationships and judgment calls. • WHAT YOU’LL ACHIEVE IN YOUR FIRST 90 DAYS • Own at least one health system implementation and produce a credible, resourced plan with dates, owners, dependencies, and a clear go-live definition. • Establish the network meeting cadence: who meets, how often, with what materials, and who owns follow-through. • Deliver a panel density baseline and opportunity plan: current density, largest gains, and the sequence to capture them. • Move the open amendment queue to execution and leave behind a repeatable process to move the next set faster. • Present an ELT-level read-out on network activation and density, with a recommendation on where to focus the next two quarters.