revealtech - Reveal Technology - Mission Solutions Specialist
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Requirements
• Experience supporting or deploying technical systems in operational environments. • Ability to work independently, plan priorities, and deliver results with minimal supervision. • Strong written and verbal communication skills, including the ability to translate technical concepts between engineers and operational users. • Experience working with Biometrics Collections platforms in an operational environment and/or experience working with Intelligence Collections Platforms/Analysis. • Comfort working directly with customers and operational users. • Ability to travel approximately 40% to support customer demonstrations, deployments, and evaluations. • Exposure to ATAK and GIS data visualization programs (preferred). • Experience with Biometrics Collection and Analysis use cases (preferred). • Previous Solutions Architect and/or Technical Customer Support experience(preferred). • Experience working with networked systems or tactical networking environments (IP-based radios, mesh networks, or IP configurations across multiple operating systems) (preferred). • FAA Part 107 (preferred). • ## Backgrounds That Translate Well to This Role • Military operational support roles • Intelligence community technical support positions • Tactical communications or networking roles • Human Intelligence Collection and Analysis • Field technology deployment or sustainment • Veterans and transitioning service members are strongly encouraged to apply.
Responsibilities
• Support Operational Deployments: Work directly with customers and mission users to deploy and operationalize Reveal’s Identifi platform, supporting demonstrations, evaluations, and field deployments while providing structured feedback to engineering and product teams. • Customer Engagement & Mission Support: Lead technical demonstrations and briefings for defense, security, and public safety organizations while building strong relationships with operational users and assisting with troubleshooting and issue resolution. • Product Feedback & Field Insight: Collect and synthesize feedback from operational users and mission partners to inform product development, improve system reliability, and identify new operational use cases. • Workflow Development: Collaborate with customers, resellers, and OEM partners to design repeatable operational workflows that integrate Identifi into mission environments and document those workflows for future deployments. • Support Business Development: Assist go-to-market efforts by supporting demonstrations, pilot programs, and evaluation events while helping customers understand how Reveal’s technology supports mission requirements.
Benefits
• Salary is determined by the applicant's experience, knowledge, skills, abilities, internal equity, and alignment with market data. • Medical, Dental, Vision coverage • HSA/FSA options • Parental Leave • 401(k): 100% match for the first 6% contributed • Unlimited Paid Time Off • Home Office Stipend
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