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Jobs(26,956)/Customer Support Lead Role(60)/Convene Hospitality Group (8) - Data Platform Lead
Convene Hospitality Group

Convene Hospitality Group - Data Platform Lead

Remote - USA$198k - $220k1w ago
RemoteStaffNACloud ComputingData AnalyticsCustomer Support LeadTech LeadThoughtSpotSalesforceNetSuitePerformance ManagementCoachingSnowflakeFivetranMovedbtTerraformDocumentationMentoringData Quality

Requirements

• You've rolled out ThoughtSpot or another search-driven BI tool. • You’ve unleashed an autonomous agent in the wild, and built the fencing, monitoring and improvement loop around it. • You've modeled data from Salesforce, NetSuite or HRIS platforms. • You've prepared data for AI use cases: retrieval, agents or feature pipelines. • You've worked in hospitality, events, real estate or another customer-centric, multi-location business.

Responsibilities

• Own the data platform end to end. Architecture, reliability, and roadmap from source to decision across Snowflake, dbt, and Fivetran. Move platform configuration from the UI into Terraform, in coordination with Cloud Infrastructure, so warehouses, roles, grants and connectors are versioned, reviewed and reproducible. • Own the data platform end to end. • Rethink how we model the business. Move us from source-shaped marts to domain-oriented models built around how CHG runs. Set the modeling standards, naming conventions and review practices the team builds on. • Rethink how we model the business. • Work backward from the business question. Partner with Finance, Sales, Operations and venue leadership to turn the questions they need answered into models, metrics and definitions they trust. • Work backward from the business question. • Partner closely with product engineering. Work with product squads on schema design, data contracts, and upstream changes, so the platform and products evolve together. • Partner closely with product engineering. • Own data quality and observability. Set the testing standards, contracts, and reconciliation checks that make our numbers trustworthy, and alert an owner before a stakeholder finds a broken dashboard. • Own data quality and observability. • Own the metrics and BI layer. Roll out our BI tool and build the semantic layer behind governed dashboards in Snowflake semantic views, with certified metrics and shared definitions, so a number means the same thing everywhere it shows up. • Own the metrics and BI layer. • Bring conversational analytics online, safely. Stand up natural-language querying and agents on Snowflake’s native tools, with the evals and guardrails that keep agent, dashboard, and human answers in sync. • Bring conversational analytics online, safely. • Govern the data. Access control, PII handling and accessible documentation across analytics and AI. • Govern the data. • Lead and grow analytics engineering. Manage and hire our analytics engineers, and direct the contractors we work with today. Coach through code review, pairing, and clear expectations. • Lead and grow analytics engineering. • Keep your hands on the keyboard. Write dbt models, review PRs, debug pipelines and prototype new approaches. Expect to build a lot, especially early on. • Keep your hands on the keyboard. • What We Look For: • What We Look For: • You have 7+ years in data engineering, analytics engineering or data architecture, including building a modern data platform that people rely on in production. • You use AI agents for real multi-step work: building models, writing tests, debugging pipelines and documenting what exists. You write clear specs, give agents the right context, and verify what they produce against the real system. • You're deep on dbt and Snowflake. You've designed project structure, testing strategy and warehouse performance at scale, and you manage the platform as code with Terraform or similar. • You’re fluent in data modeling and have moved a team from source-shaped models to business-shaped, domain-oriented marts, then seen the change through to adoption. • You've built data quality and observability practices: tests, contracts, freshness monitoring and alerting that people trust. • You've built a semantic layer and governed metrics that people trust, and you understand what it takes to make natural-language and agent-driven analytics accurate. • You've worked with managed ingestion like Fivetran and know where it fits and where it breaks. • You've led beyond your own work: as a tech lead on a multi-person project, mentoring engineers, running interview loops, or directing contractors or vendors. • You explain clearly to engineers and non-engineers. You can walk an analyst through a modeling decision and a CFO through a metric definition. • You're high agency. You set direction without waiting for a spec, make architecture calls, and write down your reasoning.

Benefits

• The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions. • Total Target Compensation: $198,000 – $220,000 (includes base salary + annual incentive performance bonus) • This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. • We’re Here For You: • We’re Here For You: • At Convene Hospitality Group, we want you to feel supported in every part of your life. Here’s what you can expect: • Health & Wellness: Day-one health coverage for you and your family, 24/7 virtual care, emotional well-being support, and fertility & family planning benefits. Because your well-being matters, inside and outside of work. • Health & Wellness: • Time Off & Balance: Generous PTO, your birthday off (because, of course!), paid parental leave, and a year-end holiday closure to recharge. • Time Off & Balance: • Financial Growth: 401K with company match and support for education, courses, and certifications. We invest in you so you can grow personally and professionally. • Financial Growth: • Development & Recognition: Ongoing career growth opportunities plus recognition programs to celebrate milestones. • Development & Recognition: • At Convene Hospitality Group, we believe great teams are built by bringing together people with different backgrounds, perspectives, and experiences. Our values of GRIT (Genuine, Relentless, Integrity, and Teamwork) shape how we show up for each other every day. We want everyone here to feel welcome, supported, and free to be themselves. If you’re excited to grow, learn, and make an impact, we’d love to have you on the team.

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