Wintermute - Infrastructure Support Engineer

Remote3mo ago

Remote Mid WW Health Insurance Insurance Support Engineer Infrastructure Engineer Git Linux

Requirements

• You should be motivated to find the best solutions to problems of all sizes, whether they require visiting data centers or crawling under desks. • A solid knowledge of PC hardware and computer internals, being able to troubleshoot workstation OS (Linux), applications, peripherals, network and audio-visual issues. • Minimum 2 years prior desktop support or related experience • The ability to analyse, troubleshoot and resolve hardware failures • A working knowledge of Linux command-line required • Familiarity with Git • Ability to work well as part of a team that supports production, back office computing and end-user support functions • Experience with hardware monitoring and performance tuning. • The aptitude to maintain a personable and professional relationship in all user interactions (walk-ups, inquiries, desk-side visits and status calls) • High energy and the drive to meet the needs of a demanding environment • Strong organisational skills and meticulous attention to detail is required • An educational background in computer science or IT (preferred) • Basic knowledge of Data center connectivity • Understanding of TCP/IP Networking • Ability to lift 40 – 50 pounds in weight • Ability to work weekend and evening shifts when required • Familiarity with Linux servers • Networking, DNS, DHCP, VLAN

Responsibilities

• A vibrant working culture with team meals, festive celebrations, gaming events and company wide team building events. • Great company culture: informal, non-hierarchical, ambitious, highly professional with a startup vibe, collaborative and entrepreneurial. • A performance-based compensation with a significant earning potential alongside standard perks like pension and private health insurance. • This role is primarily office-based, with some flexibility for remote work when coordinated with team members in advance.