GWI - Salesforce Product Lead
Responsibilities
• Systems Governance & Strategic Alignment – Oversee Salesforce and integrated products, ensuring systems are scalable, well-integrated, and aligned with business goals to support fast, data-driven decision-making. • Systems Governance & Strategic Alignment • Team Development & Leadership – Support a high-performing team and their professional growth, provide coaching, fostering collaboration, growth, and operational excellence. • Team Development & Leadership • Change Management & Adoption – Ensure seamless rollout and adoption of new system enhancements, driving effective communication, training, and enablement across commercial teams. • Change Management & Adoption • Project & Roadmap Ownership – Manage the Salesforce roadmap and oversee key system projects, ensuring strategic alignment and efficient delivery across revenue systems. • Project & Roadmap Ownership • Cross-Functional Collaboration & Data Strategy – Act as a bridge between RevOps, Sales, Finance, Product, and Marketing, enhancing data consistency, revenue reporting, and system capabilities. • Cross-Functional Collaboration & Data Strategy • Optimising & Scaling Revenue Operations – Continuously improve automation and lead-to-cash workflows to reduce manual effort and enhance scalability. • Optimising & Scaling Revenue Operations • First things first, as a disruptor in the global market research industry, we haven’t come this far without entrepreneurial spirit and a get-up-and-go attitude. So if you think we’ll see that in you, then you’re already halfway there. Here’s the rest of what we’d like you to bring to the table. • Technical • Deep expertise in the Salesforce platform and object model, with a proven ability to architect custom applications, objects, fields, and end-to-end processes at an enterprise level • Extensive command of Salesforce automation capabilities, best practices, and order of operations, with the ability to evaluate and set the standard for how automation is designed across the organisation • Track record of designing and improving complex Salesforce automations including advanced flows, validation rules, formula fields, and data model relationships — and of coaching others to do the same • Proven success leading integrations across the revenue tech stack (e.g. Tableau, Docusign CLM, SalesLoft, and similar platforms) • Strong Salesforce architecture experience, with a demonstrable track record of designing, deploying, and governing Salesforce changes at enterprise scale • Salesforce Advanced Administrator Certification or Sales/Experience/Revenue Cloud Certifications highly desirable; willingness to gain Revenue Cloud certification as part of the role • Strategic leadership • Ability to define and own the Salesforce product roadmap, aligning platform capabilities with business strategy and revenue growth objectives • Exceptional critical thinking and analytical skills with a strong commercial lens — you’ll translate business problems into scalable technical solutions and set priorities across competing demands • Experience developing and presenting business cases for platform investment, including ROI analysis, build-vs-buy decisions, and resource planning • Proven ability to evaluate emerging Salesforce features and third-party tools, making strategic recommendations on adoption, deprecation, and platform evolution • Comfortable operating with ambiguity and driving clarity in a fast-paced, high-growth environment where requirements evolve rapidly • People and stakeholder management • Proven success in managing, mentoring, and developing Salesforce Administrators and technical team members, setting clear expectations and creating pathways for growth • Strong stakeholder management skills with the ability to influence at senior leadership level, aligning cross-functional teams around a shared platform vision • Experience managing external partners, consultancies, and vendor relationships, including contract negotiation, performance management, and delivery oversight • Exceptional communication skills — able to distil complex technical concepts for non-technical audiences, and to champion change across the organisation • A collaborative, inclusive leadership style that builds trust across teams and empowers others to take ownership
Benefits
• At GWI, you’ll find meaningful work, visible impact, and a culture that empowers you to do your best. Our package includes: • Time to recharge – 25 days’ annual leave, plus office closures over the holidays. • Health & wellbeing – Health cash plan, enhanced family benefits, carer days, and mental health support. • Financial benefits – Competitive salary, 4% pension matching, and recognition programs that celebrate success. • Flexibility & balance – Flexitime, early Friday finishes, hybrid and remote options, plus a “work from home” budget. • Career growth – Accredited learning, leadership development, and global career mobility. • Put all that together and GWI is the friendliest, most fulfilling place any of us has ever worked. • Diversity, Equity & Inclusion 🫶 • Diversity is fundamental to who we are—as a data company and as a workplace. Our data reflects global realities, and so must our teams. We strive to build a workforce as diverse and inclusive as the insights we deliver. • As a Disability Confident employer, we welcome applications from disabled candidates and are committed to making adjustments throughout the hiring process—whether that's extra time, materials in advance or a different format, breaks, an adjusted interview format, assistive tools, or flexible scheduling. We're happy to discuss whatever would work best for you. • We actively encourage applications from underrepresented and marginalised communities. • At GWI, you'll find a place to contribute meaningfully, grow professionally, and belong fully. • #li-hybrid#LI-LV1
Apply in one click
Upload My Resume
Drop here or click to browse · Tap to choose · PDF, DOCX, DOC, RTF, TXT